- Report: #267528
Report - Rebuttal - Arbitrate
Complaint Review: Islander Designs Aka Islander Barbeque
Islander Designs Aka Islander Barbequewww.islanderbbq.com Valencia, Orange, Capistrano, Corona, California U.S.A.
Islander Designs Aka Islander Barbeque Islander did not return phone calls, took money, did not deliver, no responce Ripoff Valencia Orange Capistrano Corona California
*UPDATE Employee: ISLANDERBBQ.com is not the same company
*Consumer Comment: Islanderbbq.com IS the address we were given and it's in writing!
*UPDATE Employee: WWW.ISLABDERBBQ.COM IS NOT ISLANDER DESIGNS
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We were also told that cash purchases made through the trade shows was a problem, as someone kept the cash and did not deliver. Our Palapa has still not arrived two months later. If I phone Islander they put me to a voice mail as they do not want to take my call. I have sent e-mails requesting a phone call back...they do not respond! We even went as far as attending a homeshow and leaving a note for the owner who was to arrive in the morning. Still, no avail. THIS COMPANY IS VERY SHADY!!!!!! IF YOU GET YOUR STUFF YOU ARE VERY LUCKY. They even called me and asked for more money before delivery because they were needing to pay their employees. Hmmmmm, I should not have paid them after they delivered...I would probably have my palapa today. DON'T ORDER AN UMBRELLA (PALAPA).... Make sure you do NOT give them CASH and give them a VERY LITTLE down payment.....be PREPARED TO LOSE MONEY
This report was posted on Ripoff Report on 08/14/2007 06:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Islander-Designs-Aka-Islander-Barbeque/Valencia-Orange-Capistrano-Corona-California-91355/Islander-Designs-Aka-Islander-Barbeque-Islander-did-not-return-phone-calls-took-money-di-267528. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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