• Report: #926652

Complaint Review: It's Mine Labels

  • Submitted: Mon, August 13, 2012
  • Updated: Mon, August 13, 2012

  • Reported By: It''s Mine Labels — Wilmington Delaware United States of America
It's Mine Labels
Internet United States of America

It's Mine Labels Kathy I ordered labels from this company in April 2012. Six weeks went by: no labels. Emailed the Co "Kathy" responded to reorder". Still no labels, Internet

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I ordered my labels in April-early May 2012.  By June, I sent an email to It's Mine Label inquiring of labels.  The next day, I got a response from Kathy stating"The packages normally arrive in 4-7 business days although, in some cases, they have been known to take longer.  I cannot say for sure that the labels have been lost in the mail but, as a precaution, I am more than happy to re-order the labels from the weavery and get a new set out to you as soon as I possibly can.  If your deadline for the labels has passed, I am happy to refund you for the order.  Please let me know what will work best for  you."  I promptly asked that she reorder my labels if an additional charge was not taking place.  She stated in her email, "I will go ahead and place the re-order for the labels tonight.  There is no charge for the re-order or for the priority shipping as none of this is your fault. I will let you know as soon as the new labels are sent out. Best Kathy" June 20th, 2012.
On July 29th, 2012, I sent another email inquiring of my order.
To date, August 13, 2012, I have neither received labels or confirmation.
I have saved all the emails sent to and responses from this Company.

This report was posted on Ripoff Report on 08/13/2012 02:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Its-Mine-Labels/internet/Its-Mine-Labels-Kathy-I-ordered-labels-from-this-company-in-April-2012-Six-weeks-went-b-926652. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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