• Report: #357214

Complaint Review: Itv

  • Submitted: Tue, July 29, 2008
  • Updated: Sat, June 13, 2009

  • Reported By:Beverly Massachusetts
Itv
55 Cherry Hill Beverly, Massachusetts U.S.A.

Itv - itv Direct - itv Ventures - donald Barrett - kevin Trudeau I worked for ITV Direct for 3 years, worked with Don and Kevin. NOTHING GOOD Beverly Massachusetts

*UPDATE EX-employee responds: I am an ex IBO with ITV, I agree with you

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The trouble actually started my second week at ITV when the owner of the company, Donald Barrett, had told me personally he was very interested in getting to know me better. He stated he thought I was beautiful and would like to buy me a couple drinks at the bar down the street. This is when the company was still at the Cummings Center in Beverly, Ma. I had declined. Donald Barrett is also a married man.
I stayed because the money was very very good. It was commision only, but there was only about 30 employees back then and the calls were crazy! Phones were off the hook when the shows ran.
I still put up with the 'sexual' comments and looks from Donald. He even called my direct line quite a few times while he was off on his business trips. At this time he was having an affair with Amy, another married employee as well.
The company moved to Cherry Hill in July of 2006.
ITV had hired more employees and started advertising much more as well. There were times I would work 6 hours and make over $500. I was a Senior Sales Rep and even had my own office.
Then we switched the computer programs and phone systems. The phones were constantly going down. No incomming or outgoing calls. For HOURS. Which meant NO PAY. But we would be repremanded if we left. We were made to stay for the day with no pay, incase the phones started working again.This went on for months.
Kevin Trudeau had come in around October of 2006. Donald had joined with Kevin. Kevin changed our rules, scripts and even our dress code. We were giving his books away over the phone for free, just shipping and handling $19.95. We took the customers creditcard information and charged the cards KNOWING we didnt have the books. Our scripts were bullshit, he even had us lying to customers about his weight!
Customer service was so backed up with complaints! They got rid of the 800# for customer service and customers had to pay for a toll call only to be on hold for eternity. So, customers started calling the sales lines, 800#'s. The informercials died down dramatically and I personally went from making a grand or two a week to $100-200 dollars.
We were forced to upsell year supplys of the colon cleanse (wich was KNOWN to be a poor product). It ALL came back and our commisions were taking away. But if we didnt try to sell a year supply BEFOR a one time supply, we would be fired. We were taught to make false claims using psychological phrases. Just ask Lorraine Day! She cured herself of cancer, right?
I had bought myself into ITV Ventures for the employee discount of $99.00. That was just a bunch of empty promisses for the first year. They promised us FREE leads, never got them. But they made sure to charge me $130 a month.
Donald Barrett had giving me a few FREE customers (IBO's), but they somehow disappeared, and eventually ended up under someone higher than myself.
There were many things seedy about ITV, Donald Barrett, and Kevin Trudeau. Yes, they did treat there employees like s**t. I was lucky, the owner had a crush on me. Yes, we told customers false claims reguarding cancer. Yes, we took customers money and never shipped out their product. Yes, Donald and his buddies would smoke pot, do coke and have sex in the offices. Yes, kevin Trudeau DOES heat his food in a microwave. Yes, Kevin is a scam artist.
I had left the company when they dropped the media form $175,000 in informercials to $900 a day. There was no money in it anymore, and the things they had us doing for no hourly pay were just not right.
Do not work for or purchase anything from Donald OR Kevin.

Ex-employee
Beverly, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 07/29/2008 09:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Itv/Beverly-Massachusetts-01815/Itv-itv-Direct-itv-Ventures-donald-Barrett-kevin-Trudeau-I-worked-for-ITV-Direct-f-357214. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE EX-employee responds

I am an ex IBO with ITV, I agree with you

AUTHOR: Former Itv Ibo - (U.S.A.)

I live in Idaho and recently filed a claim on this site against Donald Barrett. I am owed $600.00 to $800.00 in unused call credits which were going to be distributed starting in April 2009 180 days from closing ITV in Oct. 2008. No emails have come since the last one telling us of refunds in April and do not email them back. I am going to file a claim with the attorney general's office in Boston Mass as soon as I find the information to send to. These people should not be allowed to continue to make money off of us little guys who can't afford to loose it! I did not make what I lost during the time I was involved and really lost more on the Home Agent Program since a call took our credits away! If someone starts a class action law suite I'd surely join, I just don't have the money to start one up. I will pass this site on to the few I know who were involved with ITV . Scott Nelson left for a reason before the company closed. Please pass on any suggestions you might have for any of us to pursue what money is due us.

Thank you,

Pam
Weippe, ID
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