This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
In 2007 I had three books published via IUniverse - a company that worked with me via the Internet and phone calls - through the completion of each manuscript / book - with everything relatively easy to access via thier site up until that point. Once sales began, however, I could no longer (it got more complex and then impossible) access any information about any of my books - not the number of sales, nothing about royalties, nothing (other than the fact that the books were still listed for sale) - period. I would go online periodically in search of my books and found them accessible / for sale throughout the country via Iuniverse and other sites - and even in other parts of the world. Sometimes these were new copies - sometimes they were (ahem) used (Amazon, EBay, other) copies. All of these books / copies for which I was receiving no notice, no royalties / payment, etc. [I did receive two small royalty checks early on, and then nothing.] These books (published in 2007) remain on the IUniverse "active" status (January 2013) - and are still to be be found (for sale) at IUniverse, Amazon, Barnes and Noble, EBay and a multitude of other websites. I am shaking with anger as I write this, as I have every time I have tried to locate a way to find out what is going on with my books, my copyright, my (I would assume) monies. The only calls and/or emails I get (periodically) from IUniverse - and I always speak my mind when I speak to someone on the phone - are to try and sell me new "products." In fact, the latest slam was a request to make each of my three books into ebooks - to which I stated (verbally and through an email) a more than explicit "no." No. No. No. Irregardless, IUniverse went on to make each one of my books - against my explicit refusal - into e-books - adding ripoff to ripoff to ripoff. I am intested in pursuing a lawsuit - definitely. Three books. My heart and soul. Where are my rights? Where are my royalties? Where is my human dignity to be found in any of a situation that moved way beyond exploitation a long time (but ongoing...) ago. I would love to hear from others in regard to this matter. I would happily pursue a lawsuit. My heart has been broken.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.