- Report: #533080
Report - Rebuttal - Arbitrate
Complaint Review: Ivory Brites / Alxis Wellness
Ivory Brites / Alxis Wellness263 West Olive Avenue #130, Internet United States of America
Ivory Brites / Alxis Wellness Joey Santorielli, HWP, Healthwellness Portal Unauthorized Debits from my bank account causing overdrafts, Internet
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I ordered a trial offer from Ivory Brites in June of 2009. Then I cancelled my order, offering to return unopened packages of teeth whitening product. They told me it would not be necessary and I would need to go no further to prevent charges to my account. They LIED. Come to find out, this month of December 2009, they have been charging my account a $9.99 fee monthly since June 2009 for something called HWP - Axis Healthwellness Portal, that they say I elected to sign up for. Not the case. These swindlers offer no refund and caused me overdraft fees on my account. I called the service rep., Joey Santorielli (if this is his real name), he smugly told me that I must have signed up for this otherwise they wouldn't be charging me. I have never heard of this Healthwellness Portal, nothing was ever sent to my email from them and yet they charge me continually for a service that is fraudulant. I simply wanted them to quit debiting my account and causing me problems. I have cancelled my debit card and put a hotcard notice out if they try to debit again. So I have lost $83.91 to these scam artists and will never trust an internet business again.
This report was posted on Ripoff Report on 12/03/2009 01:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ivory-Brites-Alxis-Wellness/internet/Ivory-Brites-Alxis-Wellness-Joey-Santorielli-HWP-Healthwellness-Portal-Unauthorized-De-533080. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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