- Report: #454257
Report - Rebuttal - Arbitrate
Complaint Review: Ivory Brites
Ivory Brites263 West Olive, #130; Burbank, California U.S.A.
Ivory Brites Scam Advertising, no true trial period, charge nearly $100 two weeks later, no refund so far Burbank California
*Consumer Comment: Another ripoff
*Consumer Comment: Wow
*Consumer Comment: To "Read Everything"
*Consumer Comment: Read everything
*Author of original report: I am quite sure Luminous Brites is the same company now
*Author of original report: Possibly went by a different name
They claim that they have listed their terms twice on their website. I knew that I never got any information of their charges by email, so I went back to their website and began to apply again for another trial, this time trying to specifically watch for what they were talking about. I found out why I missed it the first time. First of all the box that they claim I checked, is ALREADY PRE-CHECKED for you - so I never noticed it and certainly did not check it. Also, the print is tiny, and further down the page, so you'd want to be looking for it. Next, their terms are printed in tiny print, and paler color text, so it is not very noticeable.
Also, I was led to try the product because of an ad I saw of a local (a town near me) housewife trying it plus one other tooth whitening product to get her teeth white. It seemed like an honest ad, and since it was from a neighboring town, I fell for it. Since then I have found the exact same ad with a different woman's name from a different town in another part of the country, so I realize this must be a Scam advertisement put out by Ivory Brites and they probably own the other tooth whitening company as well.
As far as the product goes, I only tried it once. One of the forms melted when I was trying to adjust it to fit my mouth per their instructions. So I only have one form, and it burned my gums, and I did not try it again. Maybe it works - that I don't know.
If you are thrilled with the product and willing to pay nearly $100 per month for it (including your unrequested membership to Axis Wellness), that's great. Just be prepared to be charged nearly $100 for it exactly 14 to 15 days once you order the 'risk-free' trial.
This report was posted on Ripoff Report on 05/21/2009 08:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ivory-Brites/Burbank-California-91502/Ivory-Brites-Scam-Advertising-no-true-trial-period-charge-nearly-100-two-weeks-later-n-454257. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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