- Report: #506165
Report - Rebuttal - Arbitrate
Complaint Review: Ivory Brites
Ivory Briteswww.Ivorybrites.com, www.companyfreebies.com, www.axiswellnessportal.com Internet United States of America
Ivory Brites CompanyFreebies.com, axiswellnessportal.com Ivory Brites & Axiswellnessportal are a scam. I'd rather have yellow teeth! Internet
In May 2009 I order trial of Ivory Brites. After trying the product I called to cancel. Which they did. Move forward to October 2009.
I noticed a charge for 9.99 to my account that I did not recognize. When I called the phone number attached to the charged to ask about the charge, I was informed that when I cancelled the Ivory Brites I did not cancel the subscription to Axiswellnessportal.com. I advised that I had never subscribed and was told that when I ordered the Ivory Brites I also subscribed to axiswellnessportal.
Evidently there is small print and a small box that is already checked for your convenience! When I cancelled my subscription the person on the phone did not say anything about Axiswellnessportal. When I asked the rep on the phone why I wasn't informed that the subscription to axiswellnessportal would stay in effect, I was told that I SHOULD HAVE KNOWN WHAT I ORDERED. So they continued to deduct 9.99. I was told that I could request a refund at firstname.lastname@example.org.
They do not give refunds! I never accessed their site. There oughta be a law!
This report was posted on Ripoff Report on 10/08/2009 08:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ivory-Brites/internet/Ivory-Brites-CompanyFreebiescom-axiswellnessportalcom-Ivory-Brites-Axiswellnessportal-506165. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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