- Report: #950150
Report - Rebuttal - Arbitrate
Complaint Review: Ivory White /Bella Brite
Ivory White /Bella Brite6330 N. Washington St, Unit 8 Internet United States of America
Ivory White /Bella Brite made 2 typo errors . Address and Christian name Name spelled correctly on Cancellation verfication but not on order. Same with address. But I was told they only put down what is submiited, Internet
1) Shipping then $1.05 plus $3.93 x2 .Okay we can live with that. But now your signed into an account and you get charged $ 19.60 by Ivory White and $72.26 by Beela Brite as all this legal monetary attachment is immediate on ordering FREE trial. But you can't get out of it. You don't know any of this until they do it to you online. So we immediately cancel.
On my order they have my Christain name as Susnna and the shipping address as 152 Barons Av. N. But on my cancellation verification they Have Dear Susanna, correct spelling. But by the time I realise their typo errors it is past 30 days. I was just waiting for the product as they called for order verification but did not mention the address.
So when product doesn't come I call to find out if they sent the product Yes they sent it to 152 Barons Ave. N not to 1 - 52 Barons Ave. N.
2) I have learn $100 lesson since Ivory White and Bella Brite don't make typos not to order any of these to good to be true FREE trial
On the phone they admit to MAYBE a name typo and then resort back to they only input what the customer inputs. So might as well talk to the wall. WE are SOL for the product and I am sure the people down the street enjoyed it.
This report was posted on Ripoff Report on 10/03/2012 08:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ivory-White-Bella-Brite/internet/Ivory-White-Bella-Brite-made-2-typo-errors-Address-and-Christian-name-Name-spelled-cor-950150. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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