- Report: #934874
Report - Rebuttal - Arbitrate
Complaint Review: Ivory White
Ivory White6205 Lookout Rd.Ste#D, Boulder,, Colorado United States of America
Ivory White Product was to be sent as a FREE TRIAL, days after receipt I was charged $78.41. After 2nd package & $84.36 later, I return the package as instructed. Never received by refund as promised Boulder, , Colorado
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I was told to return the product & make sure to write the RA number provided on the return box and upon receiving they would isssue a credit of $84.36. At this moment I had a real bad feeling about the whole process so I mailed the package "Certified" "Return Receipt" and wrote in big bold black letters on ALL FOUR sided of the box the RA number.
After two weeks I had not received my credit nor had I heard anything from the company. However, I did receive the Return Receipt showing that they had received the returned package and had signed for it. I decided to call the company to see why I had not gotten my credit and was told that because the RA number was not on the package and unless I could prove it, they would not be issuing a credit . NOW.. how do you prove something you no longer have available to you!!!
These people should not be alowed to do business.
This report was posted on Ripoff Report on 08/30/2012 01:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ivory-White/Boulder-Colorado-80301-3/Ivory-White-Product-was-to-be-sent-as-a-FREE-TRIAL-days-after-receipt-I-was-charged-78-934874. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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