• Report: #945271

Complaint Review: J P Morgan Chase

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  • Submitted: Sat, September 22, 2012
  • Updated: Sat, September 22, 2012

  • Reported By: Emma — Kentucky United States of America
J P Morgan Chase
101 Main Street, Lexington, KY Lexington, Kentucky United States of America

J P Morgan Chase Chase Bank No safe deposit box Refunds at Chase. Lexington, Kentucky

*Consumer Comment: What does the agreement between you and the bank say?

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When you rent a safe deposit box from Chase Bank, they charge you annually a rent charge. But if you want to close the box you get no money back. Even if it still has 11 months of usage left when you close it. They now keep your money and re-rent your box to someone else. The are double dipping on their rental income. And if you as why their is no prorate of funds they get very nasty.

Says a lot about their customer service.






This report was posted on Ripoff Report on 09/22/2012 06:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/J-P-Morgan-Chase/Lexington-Kentucky-/J-P-Morgan-Chase-Chase-Bank-No-safe-deposit-box-Refunds-at-Chase-Lexington-Kentucky-945271. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

What does the agreement between you and the bank say?

AUTHOR: Ken - (USA)

That's what would govern any refunds.
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