- Report: #951095
Report - Rebuttal - Arbitrate
Complaint Review: J and S diesel Service
J and S diesel Service5155 Dean Martin Las Vegas, Nevada United States of America
J and S diesel Service James the owner What a rip off, BEWARE OF JAMES, the owner claims that he is honest and knowledgeable with what he is doing but I beg to differ. Here is why, in early March of 2012 I took my truck to J and S diesel I Las Vegas , Nevada
*Consumer Comment: why rebuild
I decided to rebuild the turbo because the turbo was leaking oil into the inter cooler, Now being October James has rebuilt the turbo 5 times and still cannot get it right being it either makes loud bad grinding noises, or it leaks oil into the inter cooler like it did when I brought it to James. The truck was down for a total of over 6 weeks total being repaired, and after the sixth turbo failure in 3 months, now somehow being I'm in the turbo alone over $2000.00 in rebuilds, I asked James if he would issue me a partial refund on the cost of the rebuilds, he told me, no that the turbo was still under warranty.
The problem is every time I have returned my truck for its so called free warranty not only is it down for 1 to 3 weeks at a time, but James has charged me an additional $6,100.00 in so called needed repairs he says is causing so called turbo failure. that' s not including $1200 on top of the original $800 initially quoted price for fixing the turbo 5 times over the last 4 months, he has been lying to me telling me my 7.3 power stroke with 70,000 truck has other things wrong with it causing the turbo to fail, which he supposedly the $6,100.00 has repaired all issues at my expense while after the so called repairs the turbos wont last longer than a week at a time, and to make it even worse experience I have caught James in many lies over the last few months which he denies to this day.
He lied and charged me $80.00 for a new air filter which he never changed, plus he lied and told me he changed my fuel filter which he did not, also he stole parts from my truck my A/C caps are now missing and I am now missing my plastic engine cover that said power stroke on it. He is so unbelievable; his Sister working behind the counter is also a lair. I was promised a perfect functional turbo for the initial price of around $800.00 with labor back in March; I have now paid James in excess of $$8,100 total.
I have the same problem it did back in March before I ever spend a dime. Whenever I talk to James his answer is always bring it in, and I will take good care of you don't you worry as he throws me another bill. This man is a very poor business man, do yourself a favor and take your vehicle else ware as I now will that I learned the hard way. I only took the time to type this to let you know as you could be next. I will now order another turbo from a highly rated re-builder.
This report was posted on Ripoff Report on 10/05/2012 12:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/J-and-S-diesel-Service/Las-Vegas-Nevada-89118/J-and-S-diesel-Service-James-the-owner-What-a-rip-off-BEWARE-OF-JAMES-the-owner-claims-t-951095. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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