• Report: #809773

Complaint Review: J and S used engine

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  • Submitted: Thu, December 15, 2011
  • Updated: Fri, December 16, 2011

  • Reported By: Mig Mike — Blacklick Ohio United States of America
J and S used engine
3105 Jensen Dr Houston, Texas United States of America

J and S used engine Jason And Steve BEWARE SCAM FALSE INFO Houston , Texas

*UPDATE Employee: Re: Michael Matalka

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Beware of this company they are misleading and will take your credit card information and not follow thru with the order. They represent a number of times they have the parts and that they work and are ready to ship. You will not get the parts you thought were buying. They will advoid your calls. The are not a member of the bbb. 

Beware of these guys dont do business with them

This report was posted on Ripoff Report on 12/15/2011 09:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/J-and-S-used-engine/Houston-Texas-77026/J-and-S-used-engine-Jason-And-Steve-BEWARE-SCAM-FALSE-INFO-Houston-Texas-809773. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
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#1 UPDATE Employee

Re: Michael Matalka

AUTHOR: J and S Used Engines - (United States of America)

The parts are pre-checked , but as I explained to the Michael Matalka - we DO NOT charge credits on a part until it it re-checked prior to shipping. Upon re-checking the unit and finding a small crack in the case after steam cleaning the trans, we informed Mr. Matalka of the issue and was unable to supply a comprable unit.

Instead of shipping a transmission with an issue, we thought it best to cancel the order and again WE NEVER CHARGED THE CREDIT CARD. If this was a "false company" or "misleading" then we would have charged the card and shipped a faulty unit.

I dont really know what Mr. Matalka would like us to do, but if we find an issue with one of our used parts or we are not 100% comfortable with the unit then we will not ship it and we WILL NOT TAKE PAYMENT.
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