• Report: #818619

Complaint Review: J2 *EFAX PLUS SERVICE

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  • Submitted: Thu, January 05, 2012
  • Updated: Thu, January 05, 2012

  • Reported By: Lynn — Monessen Pennsylvania United States of America
J2 *EFAX PLUS SERVICE
Internet United States of America

J2 *EFAX PLUS SERVICE Has been fraudulently charging my credit card $16.95 since July 2011, Internet, Internet

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   My credit card has been charged $16.95 every month since July 2011 for a service I did not order.  I don't even know what this service provides.

   Every time I contact them thru the phone number found on their website, they want personal information before they will even try to assist me.  THey want my credit card number, a copy of my bank statements, and one male asked for my social security number.  I would not give any of this to them.  I would only give them my name and address, but every single phone rep said that wasn't enough.  Several times, they hung up on me.

   I went to my bank.  They attempted to investigate this matter, but just recently, I got a denial letter.  My bank said there is not enough information for them to do anything.  I had to cancel my credit card with them (at my expense), and get another account.  

   Today, when I looked at my bank statement online, I found another charge from this company.  I want this to stop, and am willing to pay a lawyer to get my money back, and hopefully expose this company for the fraud they are committing. 

This report was posted on Ripoff Report on 01/05/2012 05:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/J2-EFAX-PLUS-SERVICE/internet/J2-EFAX-PLUS-SERVICE-Has-been-fraudulently-charging-my-credit-card-1695-since-July-201-818619. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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