- Report: #1132885
Report - Rebuttal - Arbitrate
Complaint Review: J2 Global
J2 Global6922 Hollywood Blvd, Los Angeles, CA , Select State/Province USA
J2 Global J2 Global Communications, eFax, MyFax, Fax.com, Send2Fax, TrustFax, MetroFax, RapidFax Beware of J2 and its many subsidiaries Los Angeles California
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I've personally used several of J2's faxing brands, and I can attest that J2 is an awful, awful company. They don't care about providing good customer service--at all. That's not their M.O. Their sales reps are paid to make sales, not provide support. Their 'support' is outsourced overseas to underpaid drones who either will be unable to help you, be unintelligible, or both. Oh, and DON'T make the mistake they want you to make by unwittingly jumping from one J2 brand to another, fooling yourself into thinking you're taking your business 'elsewhere', because you aren't. J2 is in the business of swallowing up any and all competitors they can. Once a competitor has been acquired, J2 doesn't bother adopting any innovations or services that competitor used to do better than J2 did. They don't want one of their own 'sub' brands outperforming their lackluster, underwhelming flagship, eFax, after all. No, instead they dismantle and gut whatever system that acquired brand used to use, stop supporting any side services or goodies that brand used to offer, and essentially keep the brand itself as a puppet on a string so that the inevitable churn of dissatisfied, angry customers becomes increasingly more likely to jump ship, right into one of their own acquired 'competing' brands. Some--but not all--of these brands include eFax, Fax.com, MyFax, MetroFax, Send2Fax, TrustFax, RapidFax, SmartFax, and many many others. They could really care less about doing right by customers or providing them with good service and good value. Customers are there to serve THEM, not the other way around, as far as J2's concerned. Don't want to give your business to a company like that? There are still other internet-faxing companies that are--as yet--not under the corrupting influence or control of J2, but don't count on that to always be the case. J2 has a nasty habit of quietly acquiring competitors in much the same way Alexander the Great acquired new real estate for Greece.
This report was posted on Ripoff Report on 03/23/2014 06:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/J2-Global/Select-StateProvince/J2-Global-J2-Global-Communications-eFax-MyFax-Faxcom-Send2Fax-TrustFax-MetroFax-R-1132885. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.