• Report: #1049446

Complaint Review: JAM Enterprises

  • Submitted: Wed, May 08, 2013
  • Updated: Wed, May 08, 2013

  • Reported By: J&J Cox — Lakeland Florida
JAM Enterprises
3153 South Lincoln Street Englewood, Colorado USA

JAM Enterprises Selling descrambler boxes you cant use Englewood Colorado

*Consumer Comment: scam

*General Comment: BOB CONFIRMS ONGOING INVESTIGATION INDICATES SONS INVOLVEMENT IN REST ROOM ALLEGATIONS, MOTHER GOES FOR THE BAIT AS INDICATED BY THE FATHER WHO ALSO CLAIMS JEFF DAVIS OWNS JAM ENTERPRISES. I AM CONFUS

*UPDATE EX-employee responds: jam = lies

*UPDATE Employee ..inside information: JAM ENTERPRISES RESPONCE TO THE COORADO ATTORNEY GENERAL

*REBUTTAL Owner of company: the BBB in Denver opened a file in 2009

*Author of original report: JAM Enterprises just a ripoff

*UPDATE Employee: RE: J&J Cox — Lakeland Florida

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

 I thought I researched the idea of owning my own cable box (descrambler) including calling and talking to Jay at justaboutsavingmoney.com. He told me about all the "new laws" in effect concerning descramblers and that you can own your own box with no problem, however you should order ti with the M card already installed and ready to go. That all you had to do was hook it up to your existing cable already coming in an you could get all the digital channels. I went ahead and ordered on what I was told and received my set top box 1 MONTH later. When I get the box and open it up then the first thing it says is you MUST notify your local carrier or provider. I notify Bright House and they will not install my new box unless I rent an "M" car from them monthly and I still have to subscribe to Bright House cable menu to get service. I have called and called, emailed and emailed and no one ever responds. According to justaboutsavingmoney or JAM enterprises these boxes are supposed to save you from expensive monthly cable bills. NO! All you will save IF you can get anyone to install he box for you is the monthly box rental which is about $8.00. Everyone is so helpful when you call and want a box and you THINK you are getting honest answers but afterward you can not get anyone to call back email or anything else and your cable provider is certainly NOT going to help. Please watch your investment and your step with hese people. I don't know what to do to send this box back I am trying to accomplish that now....wish me luck!


This report was posted on Ripoff Report on 05/08/2013 05:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/JAM-Enterprises/Englewood-Colorado-80113/JAM-Enterprises-Selling-descrambler-boxes-you-cant-use-Englewood-Colorado-1049446. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on JAM Enterprises

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 5Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

scam

AUTHOR: jim - ()

He,s a scam DO NOT BUY from him SCAM dhe dont call you back DO NOT PAY BY CHECK there is nothing you can do when everything goes bad  He will send you old garbage that does not work  and the biggest lier there is out there

Respond to this report!
What's this?

You indicated Paul Weissblat in Empire MI was under investigation in the arrest of Matthew Davis. The public restroom incident indicated between Paul and Matthew Davis (sick as it is indicated)has nothing to do with Jeff Davis or Jeff David.  Please keep the general public informed about the indicated investigation. How does cate fit in with the investigation, Is it criminal?  Was she involved? I never heard of this Matthew Davis and the restroom incident until you posted it.

Respond to this report!
What's this?

#3 UPDATE EX-employee responds

jam = lies

AUTHOR: - ()

the boxes will not work

if they are able to get part signal the cable company will charge an outlet fee of $15/month

the bbb rates this company an F (ratings are A+ to F)

jeff davis is the owner 

1970 la bellezza grv

colorado springs 80919

phone # 719 593 1240

 

 

Respond to this report!
What's this?

#4 UPDATE Employee ..inside information

JAM ENTERPRISES RESPONCE TO THE COORADO ATTORNEY GENERAL

AUTHOR: James Kilconey - ()

 

Hello Jay, Colorado Attorney General,
 
Around a year ago we met with the Colorado BBB and agreed to change our website domain name to  http://www.justaboutsavingmoney.com/
 
Our updated site has more product and consumer information.
Please take a few minutes and check it out.
 
For all FCC rules & regulations click on the "cable card link"
.
The link below is the FCC enforcement "public notice" to make the cable companies aware of them not always complying with these rules.
The average cable subscribing consumer can purchase at retail and operate their privately owned cable TV equipment
 
 
A couple of years ago you asked me out of every 10 digital converters we ship how many work?
Below are 12 of our customers who recently (in the last year) received our product.
Each and every unit was tested (working) & approved to ship.
You will read in these customers testimonials they did not work for them without our tech help due to  their service providers lack of knowledge and/or activation help.
 
These customers are the extreme, on average 7 out of 10 of our customers have their unit up and running in less than 10 minutes mostly using their service provider totally automated activation websites or toll free #'s (more info http://www.justaboutsavingmoney.com/ )
 
In a few of these customer testimonials they actually explain why they purchased privately owned equipment, "savings"
Once the customer has their digital set tops provisioned/activated they return the service providers rental set top(s) which reduces their cable bill.
Our average customer that purchases 2 converters will save around $350 per year, year after year.
One of our customers mentioned this was the only product he ever purchased where he will get his initial investment back within 8 months plus save thousands of dollars over the next several years.
 
I mentioned that 7 out of 10 customers have their units up and running usually in less than 10 minutes, I know your more interested in the 3 out of 10 who have problems, calling us scammers etc.
 
Some have filed complaints with the BBB, AG, FBI, Police Dept or anyone who they could reach.
 
Your office has received some of these complaints, after investigating most of them we are sure you found the defect was caused by the customer voiding their warranties.
 
Upon your request I can go into more detail.
 
 
#1. This customer sent his testimonial to the Colorado BBB & a copy to us
I'm sending this e-mail since there is no place on your website to make a positive comment about a company…only a complaint.  I did business with the subject company under their name of justaboutsavingmoney.com, aka JAM Enterprises.  They are physically located in Englewood, CO.  I ordered two DVR's from them a few months apart.  Both of them arrived and worked exactly as they promised.  The PROBLEM was working with COMCAST!!  Jay Dee with justaboutsavingmoney worked with me to get everything set up, which was not an easy task, and not for the fainthearted.  I spent about eight hours on the phone and going to Comcast's offices.  Many of their employees said the DVRs wouldn’t work, but they actually DO WORK as required by the FCC.  When I set up my second DVR the process was easier, and more Comcast employees seemed to have been better trained.
 
I will admit that I was frustrated at times with my second DVR in that I didn't get phone calls returned as I would have liked.  However, I think they might be swamped with work.  I think they are being stonewalled to some degree by the cable service providers.
 
The bottom line is that my experience has been that their products work as advertised.  It just takes perseverance to get them set up.
 
Dave
Pacifica, CA
 
#2
Hi Jay, Just wanted to let you know all's well with my boxes. Very happy with them, even, was able to get Comcast in manila to activate the on demand feature for both of them, even use the M card that came with the last one. Just wanted to ask if you have any specials coming up in the future to please let me know, they don't have to a DVR since they would be just for the guest rooms. Just looking for a good price. If any thing comes up, please let me know. Thank for all your help, you customer service is excellent. (Mel) Borras 415 334-
 
 
#3
I received very good customer service with my cable box installation.  Jay was right there with me making multiple telephone calls and even staying on the line with Suddenlink and their friendly technician (Peggy).  After my picture was up and running Jay called me again to review all the features on the remote.  For my installation, a card was rented from Suddenlink at a cost of $2.89 per month.  Jay has agreed to reimburse me for the cost of this rental for one year.  I look forward to the telephone call from Jay when he can tell me that I will be able to use my own card, removing me from the rental obligation to the cable company.   For my purchase $175.00 including shipping, I now have all the features that a dvr has to offer and the convenience of Suddenlink's channel menu.  My cable bill is now @ $25.00 less per month so I will recoup my investment after about seven months with JAM's reimbursement check.  I want to thank JAM and everyone there for showing me how to save some money on my cable bill.     Dan (918) 577
 
#4
Just wanted to thank Jay for all his help getting my Scientific Atlanta box going. It took some time and effort, but, it was worth it. I'll have to wait a little longer for it to pay for itself. I can live with that. The Cable company wasn't helpful in getting it to work and gave me a lot of lame explanations about how they couldn't activate the box and it had to be returned to the Mfg. for repair and "pairing up". Eventually Jay helped me. I got a cablecard from the provider installed it and called them to activate it. (After several calls to different "technical servers".) we finally got the card paired to the box and activated the box. Works great. A few days later my wife turned on our other box (rented from the cable provider and working fine for 5 years) and it displayed "this box is not authorized". Called their tech services, No help the first time, had to try a second time before I got a tech. that knew what she was doing. Had to re-authorize it. Everything is fine now. Looking forward to do more in the future with you guys. Thanks again. This is FYI no need to reply.
 
#5
 comments = I purchased a Motorola Set Top Cable Boxes and had great help activating it from Jay, we had a problem with  the card and also the box, but Jay immediately shipped a new box to me. He went out of his helping me activating the new BOX as soon as I received it. IM VERY HAPPY WITH THE SERVICE AND SOMETIME IT THE CABLE COMPANY THAT DONT HAVE PEOPLE WORKING THAT KNOW THEY ARE DOING
REMOTE_HOST: 98.254.253.51
 
As discussed, this is to confirm that the DCX 3400 is up and running.  Also, to reiterate, Time Warner Cable is charging $3.00 for an M card in a "non primary unit".  Further, they gave me an MTR700 tuner unit that is supposed to allow access to VOD material.  Lastly, please take a moment to confirm the Motorola SD 70-200 unit is on its way. If you have any questions or need anymore info about what TimeWarner is doing here in So Cal, please let me know. Brian REMOTE_HOST: 76.175.135.116
 
#6
comments = Jay - I just wanted to let you know that I am up and running.  Thank you for all of your help.  Here is what happened.  After the box cycled through the activation, I still didn't have a picture.  So, I called back and they told me that the HD service needed to be set up on my specific "outlet" on my account.  Activation sent a signal to confirm that was my issue, (at that point, I got the video feed instantaneoulsy) but then I had to speak to someone in technical support who removed my old box and replaced it with the new card in the billing system and said that I was all set.  Thanks again, Sharon
REMOTE_HOST: 98.250.79.104
 
#7
comments = Hey Jay, Thank you so much for helping me get my box from you folks up and running. I appreciate the time you took on the phone with me getting everything right! It was a pleasure doing business with you and look forward to talking to you in the future.Now if comcast was only as nice!! Send me a email at jwebxxxx@yahoo.com sometime and lets talk about other features you guys offer. Thanks, Jeff REMOTE_HOST: 71.192.129.194
 
 
 
#8-A
Hi Jay, I am ready to do the conference call with Comcast as we discussed to get my DVR's paired.  Please call me @ 510-471-xxxx.  We can do it tonight or tomorrow.  Just let me know what works for you. Thanks, Lina   =
 
#8-B
Subject: ready to order more devices
    Hi Jay,         I am ready to place another order for the rest of the TV's in my    house.  What are your thoughts on the wireless video senders vs    extra DVR's???  Please give me a call when you have a chance so that    I can place my order.         Lina =o}
 
#9
I'm not expecting a response from this.  I just want to tell you about my experience with Jay, one of your techs.  I'm gratelul for everything he did to help me get my DVR up and running.  Every situation I faced, he helped me through it. I had problems getting an m-card from Comcast, and he told me exactly what to do and say.  Problem solved.  I especially liked how he walked me through activation of my DVR.  Once again, he knew exactly what to do and say. I can tell you that were I to do this on my own, I'm sure I would have run into problems, gotten frustrated, and given up.  That didn't happen.  Thank you again for all your help.  I wish there was some way where I could give positive feedback about my experience, rather than all the negative stuff I read.  Where can I go and give positive feedback about my experience regarding customer service from your company?  I want to tell people that your company does exactly what it says it does:  order and activate a DVR so I don't have to pay to rent one from Comcast anymore.
 
 
#10
HI, JAY, I GOT THE CARD FROM VERIZON. HERE IS A COPY OF THE INVOICE AND INFORMATION FROM THE DCH 6416 MOTOROLA.   PLEASE GIVE ME CALL TOMORROW WHEN YOU GET A CHANCE, SO WE CAN GET THIS THING HOOKED UP, AND RUNNING.   THANKS, GREG  805-351-
 
 
#11
JAY, I JUST WANTED TO SAY, THANKS FOR BEING SO PATIENT, KNOWLEDGEABLE AND NICE.  WHEN YOU TOLD ME YOU WOULD CALL ME BACK AT A CERTAIN TIME, BINGO, THERE WAS YOUR CALL. AND YOU WALKED ME THROUGH ALL OF THE STEPS, AND VERY EASY AND GOOD INSTRUCTIONS, ON HOW TO GET MY  HDBOX UP AND RUNNING.    I DON'T KNOW WHY THESE CABLE COMPANIES ARE SO HARD TO WORK WITH SOME TIMES?   ALL WE ARE TRYING TO DO IS TO CONNECT UP OUR OWN EQUIPMENT INSTEAD OF HAVING TO RENT  EQUIPMENT AT THEIR OUTRAGEOUS PRICES.  WE ARE NOT TRYING TO DO ANYTHING ILLEGAL.   I JUST FEEL GOOD HAVING MY OWN EQUIPMENT TO USE, AND THIS BOX WILL PAY ITSELF OFF SHORTLY. AND DOWN THE ROAD I WILL SAVE MONEY OWNING MY OWN EQUIPMENT.   WITHOUT YOUR HELP, I DON'T KNOW WHAT I WOULD'VE DONE.   THANKS FOR BEING OUR ADVOCATE!!!!  
 
#12
Hello Jay:
 
I just wanted to tell you how satisfied I am with your efforts.  I initially ordered a plain old converter box from you.  I went to my local TimeWarner store and picked up a Cablecard and then you walked me through installation and even helped me with a conference call to get the thing set up with TimeWarner.  After I found that TimeWarner would cooperate, I made the plunge and ordered a dvr from you.  Once again you were really helpful getting me up and running.  Initially I called the cablecard setup phone number for TimeWarner but was given misinformation by them saying they couldn't help me because I have an unsupported box.  I knew something was wrong with this response since my box was a DCX3400, the very same one they are renting to me!  In anycase, I decided to call the regular customer service number and they were super cooperative and went ahead and authorized my new box after I gave them a couple of numbers from the unit.  If anyone else wants to buy from you that is in TimeWarner's Southern California area, I will be happy to vouch for you.
 
Once again, thank you for all your help,
-------------------------------------------------------------------------------------------------------------------
 
We have always based our written warranties on the customers signed contract/service agreement they have with their service provider and State & Federal laws.
The bulk of our customers are with Comcast and below I provided their customer service agreement.
Our digital converters work exactly as we advertise them to receive customer subscribed programming & services.
Now if we advertised them to keep your food cold or wash your clothes this would be not only false advertising but a scam.
 
 
b. Customer Equipment. Customer Equipment means software,  hardware or services that you elect to use in connection with the Service(s) or  Xfinity Equipment. You agree to allow us and our agents the rights to insert  cable cards and other hardware in the Customer Equipment, send software and/or  “downloads” to the Customer Equipment and install, configure, maintain, inspect  and upgrade the Customer Equipment and Xfinity Equipment. You warrant you are  either the owner of the Customer Equipment or that you have the authority to  give us access to the Customer Equipment. If you are not the owner of the  Customer Equipment, you are responsible for obtaining any necessary approval  from the owner to allow us and our agents access to the Customer Equipment to  perform the activities specified above. In addition, you agree to supply us or  our agents, if we ask, the owner’s name, address and phone number and/or  evidence that the owner has authorized you to grant access to us and our agents  to the Customer Equipment to perform the activities specified above.
 
_____________________________________________________________________________
 
As I mentioned above 7 out of 10 customers on average have their equipment up and running in less than 10 minutes.
What about the 3 out of 10 who say our set tops don't work or we are running a scam selling non working converters.
 
 
Respond to this report!
What's this?

#5 REBUTTAL Owner of company

the BBB in Denver opened a file in 2009

AUTHOR: ripoff in michigan - ()

Jeff Davis owns and operates Jam Enterprises dba just about saving money. he answeres the phone using JD or J. the company ships and stores the junk boxes in a garage in Englewood. His home office is 1970 la bellezza grv, colorado springs, co  80919. phone #719 593 1240.

the BBB in Denver has over 100 posted complaints. scam, ripoff and complaint sites have an additional 174. do the following if you want results. call the Englewood Police and file a complaint.you will receive a file #. request that this complaint gets forwarded to the DA. in turn it will be sent to the AG. i was told that this is the best way. in addition file a complaint with the Internet Crime Complaint Center at www.ic3.gov/defaultaspx. this site is a part of the FBI.

Respond to this report!
What's this?

#6 Author of original report

JAM Enterprises just a ripoff

AUTHOR: J&J Cox - ()

 I told you when I ordered the box that I had over the air stations from the cable I had BEFORE I had the Bright House cable box removed and you said that should be fine. I am not now and have never been a "cable thief" as you have stated. I do not understand, however, since you KNOW that Bright House will not allow anyone to use your own cable box, why you rip people off and will not give a refund for the cablebox ordered. You insist that people order the box AND the M card then after they get them they can not use them. As you can plainly see on this site I am not the only one with this complaint, there are NUMOROUS "customers" being ripped off NOT because they are trying to steal cable, but because the boxes are not allowed to be used with the carrier. This was stated in the letter I enclosed with the returned box is that Bright House would not allow the use of this cable box, they would, however, supply an M card if I had a television that used one. Now after returning your sold equipment with a return agreement which is no good....you have he box and my money I invested and that of a lot of other people and you will not return our original investment. Your are not a cable thief...your just a regular, no good, criminal who steals money from others to make your living. Again, just look at this web page, I am not the only one. maybe you will come to your senses and conduct business as a mature businessman and do the right thing, however, it does not look like it at this point. You are like so many others, it is easier to blame others rather than accept personal responsibility. One final poinw which apparently you did NOT consider, if I was going to "rip off" the cable company.....why did I contact them? I fyou ever come full circle and decide to conduct business as you should please send my refund.

Respond to this report!
What's this?

#7 UPDATE Employee

RE: J&J Cox — Lakeland Florida

AUTHOR: justaboutsavingmoney.com - ()

 

I am representing http://www.justaboutsavingmoney.com/ (JAM Enterprises) to respond to complaints brought upon our company.  We have gotten inquiries about these complaints so we feel it necessary to respond to them.

In response to "J&J Cox from Lakeland, Florida from May 8th, 2013:

Dear Mr. C (I feel it would be rude to use your full name even though you basically did already):

When I started reading your complaint and the 12th word was "descrambler" I kind of knew where this was going.  No where on our site does it say our set top cable boxes are "descramblers" (descrambler meaning they will bring in free programming).  You said you did your research but did you even read our FAQ's section on our website? 

You complained that you MUST contact your cable provider, why was that?  Was it because you don't even have cable service?  I think so, actually I know so because we recorded you saying you didn't have cable service for our protection after you started complaining you were ripped off.  Plus you blatantly said you don't have cable service and wanted to get free cable in this very complaint which in itself is against the law.

My absolute favorite part of your complaint was when you said the ONLY way you can even save money with our boxes is with the monthly rental fee.  That is exactly what our boxes are designed to do, no more no less.  You ordered a Scientific Atlanta 4250HDC HD set top box which where you are is about $8 a month from what you said, is that not worth saving?  If you wanted a HD/DVR you would be paying upwards of $15-$20 a month but if you bought your own you would save that money instead.

The reason we had to stop contact with you sir was because you are a cable thief and we can not do business with you any longer because we would be in violation of the law and we could be fined up to $100,000 for assisting you.  You ordered our cable box for the sole purpose of trying to steal cable programming from BrightHouse and our boxes don't do that.  We base our warranties on your cable providers and here is a section of what BrightHouses are:

c) Theft or willful damage, alteration, or destruction of BHN Equipment, or unauthorized reception, theft or diversion of Services, or assisting such theft, diversion, or unauthorized reception is a breach of this Agreement and potentially punishable under law (including by way of statutory damages, fine and/or imprisonment). Nothing in this Agreement, including, Section 3(g) above, shall prevent BHN from enforcing any rights it has with respect to theft or unauthorized tampering of Services or BHN Equipment under applicable law.

Again, I just wanted to reiterate that our cable boxes are 100% legal to own and operate but you MUST HAVE CABLE SERVICE.  If you don't have cable service then our boxes will not work for you and you are simply trying to get free cable, which is illegal.  If this customer was a legitimate customer he would have cable service and he would most likely be happy saving $8 a month, but he's not because he feels he got ripped off by us because he couldn't rip off his cable company.

Thank You,

www.justaboutsavingmoney.com

 

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X