- Report: #246515
Complaint Review: JB Hunt Trucking
| JB Hunt Trucking jbhunt.com
Lowell, Arkansas U.S.A. |
|
JB Hunt Trucking Lease/Purchase Rip-Off Lowell, Arkansas
*Consumer Comment: how fast lease trucks run
*Consumer Comment: my prayers to you and your family
*Consumer Comment: speed
*UPDATE EX-employee responds: Ernest
*Consumer Comment: J B Hunt Lease Program - Much of the Same
*Consumer Comment: J B Hunt Lease Program - Much of the Same
*Consumer Comment: J B Hunt Lease Program - Much of the Same
*UPDATE EX-employee responds: JB Hunt Lease Purchase Program
*UPDATE EX-employee responds: JB Hunt Lease Purchase Program
*UPDATE EX-employee responds: JB Hunt Lease Purchase Program
*UPDATE EX-employee responds: JB Hunt Lease Purchase Program
*UPDATE Employee: Nope, not 3 years of being lucky...
*Author of original report: Reply to James from Montana
*UPDATE Employee: Again lets here the whole story...
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My father became critically ill in Pennsylvania while I was on the road in Colorado. I had a load that I could have partially delivered that was headed part of the way home. JB Hunt refused to send another driver to complete the load, which was headed further from my home.
I was forced to complete the load, asked to take a load of which I couldn't guarantee completion. When I turned down the load my driver manager was angry and just told me to grab an empty and deadhead home (at my expense).
Well, I thankfully got home before he passed, and when he did, I informed JB. I was asked immediately when I would be back on the road (how sensitive of them). I told them possibly the Sunday after but I wasn't sure. My DM said OK, just send your ETA when you're ready to go.
Much to my shock, the following Monday, someone came and repossessed my truck and all the belongings inside. When I called in, first they tried to tell me my payments were late, but I had just received my prior week's settlement showing a balance due of $0 on the truck payments. THEN, my DM said I was supposed to be in the truck Sunday night and when I wasn't they came and got it. I reminded him that he had told me to let him know when I was ready to go back out, that I had NOT promised to be ready Sunday night. I was then asked why I did not call in (like that was the first thing on my mind during this sorrowful time), I asked why I was not called for a status update and got only a "well, why didn't you call?"
Needless to say, I am no longer with this heartless company. I went to where the truck was supposed to be to remove my personal belongings, as they were supposed to hold it so I could do so, and JB had already picked up the vehicle. I'm out 2 CB's, a TV, VCR, DVD player, medical supplies, coolers and clothing. Will JB make this right? I sincerely doubt it.
For a 'family company' that supposedly cares about their drivers, I say NOT!!! Their actions have spoken much louder than any of their words ever did, and I will continue to warn my trucking friends about this nefarious, underhanded company.
Ernest
Waterford, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 05/02/2007 09:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/JB-Hunt-Trucking/Lowell-Arkansas/JB-Hunt-Trucking-LeasePurchase-Rip-Off-Lowell-Arkansas-246515. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
how fast lease trucks run
AUTHOR: Thomas - (U.S.A.)
SUBMITTED: Tuesday, December 13, 2011
#2 Consumer Comment
my prayers to you and your family
AUTHOR: Evelyn - (USA)
SUBMITTED: Monday, December 20, 2010
I am truly sorry about what happen to you i know it has been a couple of years but i just read your report my prayers are to you and your family. Thank you for the information I am pulling now but i will keep my head up and be on my guards. God bless you
how fast do the lease purchase trucks run?
#4 UPDATE EX-employee responds
Ernest
AUTHOR: Bwallace - (U.S.A.)
SUBMITTED: Thursday, October 01, 2009
When you were on this load to Colorado I believe you were in the Central part of the country near Kansas City, MO. I could be wrong since it has been so long ago but the problem is unless we had a driver that had hours to get the load there then we cannot switch it. Also I do remember we did not have a load from that location to get you straight home.
The reason you had a $0 balance on your truck payment is because that his how much you paid in. You were in the hole and you did not make a truck payment that is why it said $0 in that collumn.
In reply to your post about the unemployment:
A judge calls the team leader. They ask them around 5 questions. If you say yes to 3 or more then you get unemployment. It is common knowledge that the northeast part of the country is run by unions so they most likely have lobbiest that set up the law to side with the person asking for the unemployment. Its funny you brag about getting unemployment when you were a owner operator.
During my 3 years at JB I had 6 drivers pay off their truck and I won fleet manager of the month 8 times in 07 when you were on my board. The only reason I say this is so you and everybody knows that I did know what I was doing and I did have common sense.
#5 Consumer Comment
J B Hunt Lease Program - Much of the Same
AUTHOR: Darryl - (U.S.A.)
SUBMITTED: Tuesday, March 31, 2009
Let me begin by saying that I have a degree in accounting and a lousy credit history due to a failed business. Let's face it, if we had money for a down payment and the credit to support it, we'd buy a truck and do it right. I don't call myself an employee because I am not. I am a contractor, responsible for my own insurance, fuel and taxes.
I, like you, was deceived by the recruiting department. (I thought) I knew what all the espenses would be (and was pretty close) before signing contract at Lowell Terminal. I made a spreadsheet and plugged-in numbers for hours and thought I had the worst case week's scenario down and, though slight, should still net a couple hundred dollars profit for a really bad week. Boy was I wrong! I never thought I'd haul freight for as little as a lot of their loads pay the contractor. Had to sit for five days at one time. When I turned down a break even load, I was told I had to take a losing load paying me .40 cents/mile or would not be offered another one. Let us do the math! With fuel surcharge, at that time, being about .18 cents per mile, that leaves .22 cents/mile for freight charge. .22 cents divided by my 61% times JB Hunt's 100% equals .36 cents per mile (JB Hunt's total revenue?). Do you think JB Hunt could make a profit off those loads when they pay their driver up to .42 cents per mile plus benefits, fuel, maintenance, real estate, corporate staff payroll, etc. Do you think JB Hunt really sells and hauls freight for .36 cents per mile? I don't think so. I've hauled a couple like this and been offered many others which I prompty refused. Somebody is cheating! (I kind of hope they take me to court) By my calculations, it costs me .45 to .46 cents/mile, on average, to operate this truck, (fuel cost, maint. plan, fuel tax) not to mention the weekly fixed costs (truck pmt., insurance, etc.). Have to always either take a low paying load or dead head several hundred miles to get home. St. Louis is a fairly good freight hub. Don't know what the problem is there. I stay out 3-4 weeks at a time to cover the time I have to sit at home trying to get a load out. I was charged $60 out of my first settlement for "Motor Carriers Property Tax" (I don't own a truck). My truck was hit by a Owner/Operator leased to JB Hunt and, after all was said and done it cost me $600 for parts (I did the labor myself) due to being on private property and no police report. It was a hit and run but I got out of the sleeper in time to get the number of the JB Hunt trailer. I called the safety department to report it. They weren't helpful with giving me information to recover any costs. Said they knew who was pulling that trailer but wouldn't give me any information. The next week a "$20 Maintenance Fee" plus over $200 was charged to me and deducted from my settlement for which no one has any explanation other than, "it is in connection to the truck that hit you"! What I want to know is, WHY ARE YOU TAKING MY MONEY WHEN YOUR TRAILER HIT ME? They preach communication but can't seem to communicate within their own corporate headquarters. That's one of the signs that a company has become too big. The left hand doesn't know what the right is doing.
During a conference call, which I suppose they have every couple months and encourage all drivers to call into, the question was posed as to why they continue to bring in more lease drivers when there is not enough freight for the drivers they have. The answer, plain and simple, was, "JB Hunt has truck payments to make and we need someone to make them". I agree with the author who wrote, "They don't care about helping you succeed". Bottom line is a few will succeed and many will fail due to no wrong doing on their part. JB Hunt's bottom line is the only one that counts.
I know some who read this will think, "this guy must be a hothead. Bet he gets on the phone and just lets them have it". I assure you that I am very business minded and diplomatic and have received the same treatment from those at JB Hunt whom I have dealt with. Attitudes is not my complaint. Policy and business practices is.
My advice to anyone who may read this before signing a lease with JB Hunt is think twice. If you don't have a down payment or credit to buy a truck, stick to being a company driver. Though, you may be fortunate and survive a three year contract to become a owner operator with a truck with over 700,000 miles, ask yourself: "Is it worth the risk and sacrifice?" These are tough economic times and most companies will stoop to any level and go to any length to survive. That's business (and corporate greed). Believe me, no one cares if you can pay the bills or feed your kids. I understand this now and, in business, contracts get broken every day. That's why I made the decision, today, to return their truck, broken contract and all.
Good luck in future endeavors,
Darryl
#6 Consumer Comment
J B Hunt Lease Program - Much of the Same
AUTHOR: Darryl - (U.S.A.)
SUBMITTED: Tuesday, March 31, 2009
Let me begin by saying that I have a degree in accounting and a lousy credit history due to a failed business. Let's face it, if we had money for a down payment and the credit to support it, we'd buy a truck and do it right. I don't call myself an employee because I am not. I am a contractor, responsible for my own insurance, fuel and taxes.
I, like you, was deceived by the recruiting department. (I thought) I knew what all the espenses would be (and was pretty close) before signing contract at Lowell Terminal. I made a spreadsheet and plugged-in numbers for hours and thought I had the worst case week's scenario down and, though slight, should still net a couple hundred dollars profit for a really bad week. Boy was I wrong! I never thought I'd haul freight for as little as a lot of their loads pay the contractor. Had to sit for five days at one time. When I turned down a break even load, I was told I had to take a losing load paying me .40 cents/mile or would not be offered another one. Let us do the math! With fuel surcharge, at that time, being about .18 cents per mile, that leaves .22 cents/mile for freight charge. .22 cents divided by my 61% times JB Hunt's 100% equals .36 cents per mile (JB Hunt's total revenue?). Do you think JB Hunt could make a profit off those loads when they pay their driver up to .42 cents per mile plus benefits, fuel, maintenance, real estate, corporate staff payroll, etc. Do you think JB Hunt really sells and hauls freight for .36 cents per mile? I don't think so. I've hauled a couple like this and been offered many others which I prompty refused. Somebody is cheating! (I kind of hope they take me to court) By my calculations, it costs me .45 to .46 cents/mile, on average, to operate this truck, (fuel cost, maint. plan, fuel tax) not to mention the weekly fixed costs (truck pmt., insurance, etc.). Have to always either take a low paying load or dead head several hundred miles to get home. St. Louis is a fairly good freight hub. Don't know what the problem is there. I stay out 3-4 weeks at a time to cover the time I have to sit at home trying to get a load out. I was charged $60 out of my first settlement for "Motor Carriers Property Tax" (I don't own a truck). My truck was hit by a Owner/Operator leased to JB Hunt and, after all was said and done it cost me $600 for parts (I did the labor myself) due to being on private property and no police report. It was a hit and run but I got out of the sleeper in time to get the number of the JB Hunt trailer. I called the safety department to report it. They weren't helpful with giving me information to recover any costs. Said they knew who was pulling that trailer but wouldn't give me any information. The next week a "$20 Maintenance Fee" plus over $200 was charged to me and deducted from my settlement for which no one has any explanation other than, "it is in connection to the truck that hit you"! What I want to know is, WHY ARE YOU TAKING MY MONEY WHEN YOUR TRAILER HIT ME? They preach communication but can't seem to communicate within their own corporate headquarters. That's one of the signs that a company has become too big. The left hand doesn't know what the right is doing.
During a conference call, which I suppose they have every couple months and encourage all drivers to call into, the question was posed as to why they continue to bring in more lease drivers when there is not enough freight for the drivers they have. The answer, plain and simple, was, "JB Hunt has truck payments to make and we need someone to make them". I agree with the author who wrote, "They don't care about helping you succeed". Bottom line is a few will succeed and many will fail due to no wrong doing on their part. JB Hunt's bottom line is the only one that counts.
I know some who read this will think, "this guy must be a hothead. Bet he gets on the phone and just lets them have it". I assure you that I am very business minded and diplomatic and have received the same treatment from those at JB Hunt whom I have dealt with. Attitudes is not my complaint. Policy and business practices is.
My advice to anyone who may read this before signing a lease with JB Hunt is think twice. If you don't have a down payment or credit to buy a truck, stick to being a company driver. Though, you may be fortunate and survive a three year contract to become a owner operator with a truck with over 700,000 miles, ask yourself: "Is it worth the risk and sacrifice?" These are tough economic times and most companies will stoop to any level and go to any length to survive. That's business (and corporate greed). Believe me, no one cares if you can pay the bills or feed your kids. I understand this now and, in business, contracts get broken every day. That's why I made the decision, today, to return their truck, broken contract and all.
Good luck in future endeavors,
Darryl
#7 Consumer Comment
J B Hunt Lease Program - Much of the Same
AUTHOR: Darryl - (U.S.A.)
SUBMITTED: Tuesday, March 31, 2009
Let me begin by saying that I have a degree in accounting and a lousy credit history due to a failed business. Let's face it, if we had money for a down payment and the credit to support it, we'd buy a truck and do it right. I don't call myself an employee because I am not. I am a contractor, responsible for my own insurance, fuel and taxes.
I, like you, was deceived by the recruiting department. (I thought) I knew what all the espenses would be (and was pretty close) before signing contract at Lowell Terminal. I made a spreadsheet and plugged-in numbers for hours and thought I had the worst case week's scenario down and, though slight, should still net a couple hundred dollars profit for a really bad week. Boy was I wrong! I never thought I'd haul freight for as little as a lot of their loads pay the contractor. Had to sit for five days at one time. When I turned down a break even load, I was told I had to take a losing load paying me .40 cents/mile or would not be offered another one. Let us do the math! With fuel surcharge, at that time, being about .18 cents per mile, that leaves .22 cents/mile for freight charge. .22 cents divided by my 61% times JB Hunt's 100% equals .36 cents per mile (JB Hunt's total revenue?). Do you think JB Hunt could make a profit off those loads when they pay their driver up to .42 cents per mile plus benefits, fuel, maintenance, real estate, corporate staff payroll, etc. Do you think JB Hunt really sells and hauls freight for .36 cents per mile? I don't think so. I've hauled a couple like this and been offered many others which I prompty refused. Somebody is cheating! (I kind of hope they take me to court) By my calculations, it costs me .45 to .46 cents/mile, on average, to operate this truck, (fuel cost, maint. plan, fuel tax) not to mention the weekly fixed costs (truck pmt., insurance, etc.). Have to always either take a low paying load or dead head several hundred miles to get home. St. Louis is a fairly good freight hub. Don't know what the problem is there. I stay out 3-4 weeks at a time to cover the time I have to sit at home trying to get a load out. I was charged $60 out of my first settlement for "Motor Carriers Property Tax" (I don't own a truck). My truck was hit by a Owner/Operator leased to JB Hunt and, after all was said and done it cost me $600 for parts (I did the labor myself) due to being on private property and no police report. It was a hit and run but I got out of the sleeper in time to get the number of the JB Hunt trailer. I called the safety department to report it. They weren't helpful with giving me information to recover any costs. Said they knew who was pulling that trailer but wouldn't give me any information. The next week a "$20 Maintenance Fee" plus over $200 was charged to me and deducted from my settlement for which no one has any explanation other than, "it is in connection to the truck that hit you"! What I want to know is, WHY ARE YOU TAKING MY MONEY WHEN YOUR TRAILER HIT ME? They preach communication but can't seem to communicate within their own corporate headquarters. That's one of the signs that a company has become too big. The left hand doesn't know what the right is doing.
During a conference call, which I suppose they have every couple months and encourage all drivers to call into, the question was posed as to why they continue to bring in more lease drivers when there is not enough freight for the drivers they have. The answer, plain and simple, was, "JB Hunt has truck payments to make and we need someone to make them". I agree with the author who wrote, "They don't care about helping you succeed". Bottom line is a few will succeed and many will fail due to no wrong doing on their part. JB Hunt's bottom line is the only one that counts.
I know some who read this will think, "this guy must be a hothead. Bet he gets on the phone and just lets them have it". I assure you that I am very business minded and diplomatic and have received the same treatment from those at JB Hunt whom I have dealt with. Attitudes is not my complaint. Policy and business practices is.
My advice to anyone who may read this before signing a lease with JB Hunt is think twice. If you don't have a down payment or credit to buy a truck, stick to being a company driver. Though, you may be fortunate and survive a three year contract to become a owner operator with a truck with over 700,000 miles, ask yourself: "Is it worth the risk and sacrifice?" These are tough economic times and most companies will stoop to any level and go to any length to survive. That's business (and corporate greed). Believe me, no one cares if you can pay the bills or feed your kids. I understand this now and, in business, contracts get broken every day. That's why I made the decision, today, to return their truck, broken contract and all.
Good luck in future endeavors,
Darryl
#8 UPDATE EX-employee responds
JB Hunt Lease Purchase Program
AUTHOR: Screamintrucker - (U.S.A.)
SUBMITTED: Monday, December 22, 2008
#9 UPDATE EX-employee responds
JB Hunt Lease Purchase Program
AUTHOR: Screamintrucker - (U.S.A.)
SUBMITTED: Monday, December 22, 2008
#10 UPDATE EX-employee responds
JB Hunt Lease Purchase Program
AUTHOR: Screamintrucker - (U.S.A.)
SUBMITTED: Monday, December 22, 2008
#11 UPDATE EX-employee responds
JB Hunt Lease Purchase Program
AUTHOR: Screamintrucker - (U.S.A.)
SUBMITTED: Monday, December 22, 2008
#12 UPDATE Employee
Nope, not 3 years of being lucky...
AUTHOR: James - (U.S.A.)
SUBMITTED: Friday, June 01, 2007
In the three years i had to replace the following:
turbo, Drive tires 2x, Steers 2x, EMC, complete front steer assembly and two 2 jobs. I didn't have that type of money in my maint escrow, but JB did the STA deal for me.
As for why you where awarded unemployment comp from Pa, I couldn't or won't even begin to guess, but congrats on that.
Yes i thinking you might have been behind on yuor payment, but i admit i missed that statement in your previous post, my bad sry. But they had some reason in their minds as to why they repo'd your LP Trk, Go figure that out and you'll end up going nuts,
But enough of all this I wish you luck in your future endeavors.
#13 Author of original report
Reply to James from Montana
AUTHOR: Ernest - (U.S.A.)
SUBMITTED: Wednesday, May 30, 2007
If JB Hunt is so right and helpful then why did Pennsylvania's Department of Labor and Industry award me unemployment compensation? Congratulations on completing your lease/purchase program, guess you had no MAJOR problems in your life for those 3 years, lucky guy.
They tried pretty hard to get me to come back, but I can't work for someone I don't trust. When my belongings were returned, I somehow lost my $100 kingpin lock and another $100 worth of load locks I personally purchased. I know to what you are referring...you think I was behind on my payments for the truck and that's why they repo'd....WRONG!!!!! The settlement I got in the mail the day they took the truck shows a $0 balance for the truck payment.
Again, I warn everyone...BEWARE!!!! And if you do go with JBH, pray you have a trouble free life for the next 3 years, or you just may lose your livelihood too!
#14 UPDATE Employee
Again lets here the whole story...
AUTHOR: James - (U.S.A.)
SUBMITTED: Tuesday, May 29, 2007
As for your problem with when you where ready to return to work, they usually give 5 days for funerals and if more time is needed all you had to do was reset your ETA and call your FM Or send a msg over the OBC to him. I understand that is was a bad time with your fathers passing, but if the program was that important to you, you would have found a few minutes to make the call.
As for the repo, well I can't begin to even speculate on what that was all about, but I think(know) there more to it. JB doesn't want those trucks back. They want you to complete the program and they will go out of their way to help you do it, all you have to do is ask and work with them.
If you are asking who the heck am I to say and question your story, I am A JBH IC who has completed the program and yes I had my hard times and JB worked with me through it. It only took a phone call and alittle time.

