- Report: #902017
Complaint Review: JB Morgan Chase
| JB Morgan Chase Chase Auto Finance 14300 Frye Rd Ist Fl TX 1-1300
Forth Worth, Texas United States of America |
|
JB Morgan Chase Chase Auto Finance Vehicle Repossesion repoff Forth Worth, Texas
*Consumer Comment: WOW!!!!
*Author of original report: Car locks should not be tampered with during Repossession
*Consumer Comment: Hey
*Consumer Comment: Where is Forth Worth?
*Consumer Comment: One more comment
*Author of original report: Unlawful change of car locks
*Consumer Comment: How Come
*General Comment: ok you lost me
*Consumer Comment: Actually...
*Consumer Comment: comment
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My car was repossessed by Chase Auto Finance and their Agent in Maryland Greenwood Recovery on sunday morning on June 10th 2012 despite the fact that I was making partial payments. I was given up until June 28th 2012 to recovery my vehicle by making full payment of $9050.00 of the remaining auto loan balance. I complied with this directive and we made the payment on June 19th 2012.
My complain is that Chase Auto Finance, came at night and towed my vehicle away despite the fact that I was making partial payments. They insisted that full monthly months be made. Chase had an option to refinance the loan at a lower rate that was comfortable for me to make my payment. They chose to repossess the car at night while I was asleep. No only did they steal the car from my premises they forced open my car and replaced the keys. I would have given up the car had they knocked on my house door for the car keys. They were ready to auction my vehicle immediately. They usually auction these types of vehicle at a lose to the company but at great gain to the employees of either company because the auctioned price is ridiculously below the owed loan amount. They now ask that the initial loan borrower from whom they had repossessed the car pay for the remainder of the loan amount after subtracting the auctioned price. If the logic of repossession was that the individual could no long pay the loan and the car must go to auction why then should they be made to pay the remaining balance. Repossession is a risk Chase Auto Finance chose to take and the liability should theirs. The could refinance this loan with the customer before going auction.
This is a financial fraud and an example must be set with Chase Auto Finance and its allies.
If they had the rights to repossess the car due to lack of full monthly payment, (I was making partial payments - only two months) they did not have the right to change my locks since I was still within the time frame required to make the full balance on my payments. Chase forced my car open and replaced my locks. They were too eager to get into my car and auction it for peanuts to their allies. This is outright robbery.
They even charged me for the replaced the locks amongst other charges. I would have given up the car had they knocked on my house door and demanded for the car keys.
I need an attorney to file my complaint and get justice for this fraudulent act. It is wrong and should stop
This report was posted on Ripoff Report on 06/24/2012 12:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/JB-Morgan-Chase/Forth-Worth-Texas-76155/JB-Morgan-Chase-Chase-Auto-Finance-Vehicle-Repossesion-repoff-Forth-Worth-Texas-902017. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
WOW!!!!
AUTHOR: Jim Martin - (USA)
SUBMITTED: Monday, June 25, 2012
POSTED: Monday, June 25, 2012#2 Author of original report
Car locks should not be tampered with during Repossession
AUTHOR: Bee - (United States of America)
SUBMITTED: Monday, June 25, 2012
POSTED: Sunday, June 24, 2012You will hear about this in the news. How about that ...................................
Car locks should not be tampered with during repossession unless they are certain that the customer will not be making payments. I even called these characters to inform them that I will be making the full payment Yet they chose not to respect my wishes. I do not see why you all can not see the rip off and disrespect of the customer. You must all be in the business of repossession. I have no more time to spent writing to knuckle heads.
Whether Fort Worth is in the moon or space, that ain't my problem. I sent my faxes to the aliens and they responded. My car is with me (hidden from plan sight and auto thieves who want to steal and drive it my car across the American boarder) and I can careless about the location of a bank that is going under water soon.
In any case I will not be responding to this emails again so do not bother to write. You thoughts are no longer relevant. I have found someone who is reasonable enough to know that I was wronged and that people should always be courteous even if the work they do is a curse ridden job.
Good Bye and Bye........
#3 Consumer Comment
Hey
AUTHOR: Jim Martin - (USA)
SUBMITTED: Sunday, June 24, 2012
POSTED: Sunday, June 24, 2012#4 Consumer Comment
Where is Forth Worth?
AUTHOR: coast - (USA)
SUBMITTED: Sunday, June 24, 2012
POSTED: Sunday, June 24, 2012You defaulted on the loan and the lender exercised their right to repossess the vehicle. Does the financial agreement contain a clause that indicates partial payments are accepted in lieu of full payments? They did not commit fraud and you were not ripped off.
Where is Forth Worth? I know where Fort Worth is.
#5 Consumer Comment
One more comment
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Sunday, June 24, 2012
POSTED: Sunday, June 24, 2012- Hey Chicken Little why not take a step back into reality. When was the last time you heard about a thief caring if a car they are going to steal is paid off or not? How exactly is it to their advantage to steal a paid off car compared to a car that a person is still making payments on?
But do you really think that if they wanted to take your car that they would need a key? Most likely they only made one key. But if you are that paranoid then I suggest you never give your key to another Valet or Mechanic. You also better do a full background check the next time you buy a car because for all you know the dealer may have made a few extra keys. You may even want to think twice about giving your key to a friend, who knows what is going through their mind.
Oh and you better be very careful about your next house/apartment because you have no idea how many keys the previous owner or realtor may have made.
#6 Author of original report
Unlawful change of car locks
AUTHOR: Bee - (United States of America)
SUBMITTED: Sunday, June 24, 2012
POSTED: Sunday, June 24, 2012#7 Consumer Comment
How Come
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Sunday, June 24, 2012
POSTED: Sunday, June 24, 2012They were ready to auction my vehicle immediately
- No they gave you 18 days.
My complain is that Chase Auto Finance, came at night and towed my vehicle away despite the fact that I was making partial payments
- Where in your contract does it say it is okay to only make partial payments?
No only did they steal the car from my premises they forced open my car and replaced the keys
- You of course reported the theft to the police. So what did the police say?
If the logic of repossession was that the individual could no long pay the loan and the car must go to auction why then should they be made to pay the remaining balance.
- Because when you got the loan you agreed to this.
Repossession is a risk Chase Auto Finance chose to take and the liability should theirs.
- What the heck does this mean? Chase decided to take a risk on you by loaning you several thousand dollars to purchase a car. As part of this risk they maintain the right to Repossess THEIR car if you fail to meet up with your terms. Oh and yes until you pay off the loan it is not your car.
#8 General Comment
ok you lost me
AUTHOR: TWSM - (USA)
SUBMITTED: Sunday, June 24, 2012
POSTED: Sunday, June 24, 2012I understand you lost your job and times are tough, I can sympathize with that. But it is certainly written into any car loan contract - if they take your car to auction YOU owe the difference between what they get for the car and what you owe. A car loan is about you taking a risk, the people making the loan are not writing risk for themselves into the loan agreement. That is just the way things are.
You might have something actionable if you could prove they were slanting the auction in favor of friends and lower sales prices, but I doubt that is true. Isn't it a public auction? Do they limit who can attend?
Repossession is an ugly part of the car business, but they are certainly within their rights to do it.
#9 Consumer Comment
Actually...
AUTHOR: Jim Martin - (USA)
SUBMITTED: Sunday, June 24, 2012
POSTED: Sunday, June 24, 2012Every contract also states exactly what will happen in the event of a repossession. Read your contract. It should state exactly what you agreed to when you signed. Unfortunately, what you have stated here is what most banks do as it follows the Uniform Commercial Code in most states.
Your only ways out of the loan now is either bankruptcy(slim chance if any), or to hope the bank does nothing until the statute of limitation is up on the loan.
#10 Consumer Comment
comment
AUTHOR: Marcia - (USA)
SUBMITTED: Sunday, June 24, 2012
POSTED: Sunday, June 24, 2012You must have gotten the car back since you paid off the loan, right?
People seem to forget that these companies are in business to make money and have stockholders to answer to. They are under no obligation to work with you if you lose your job. Sure, it would be nice if they would. And it seems that in the long run they would make more money. But you signed a contract to make regular monthly payments of a given amount and you failed to live up to that. It doesn't matter (from a business perspective) that you were making partial payments.
They now ask that the initial loan borrower from whom they had repossessed the car pay for the remainder of the loan amount after subtracting the auctioned price. If the logic of repossession was that the individual could no long pay the loan and the car must go to auction why then should they be made to pay the remaining balance.
Let's turn this around. Why should the company have to eat the loss? Again, you signed a contract and it's perfectly fair (and legal) for them to recover any costs after the auction.
I'm sorry, but I just don't see the rip off here.

