I got an auto loan from Chase Auto Finance. I was making my payments regularly until I became unemployed. I explained to then immediately that I had become unemployed and that my payments may not be regular immediately. I wanted an extension of a month from Chase Auto Finance to adjust from employment to unemployment benefit. They refused and started calling my number repeatedly (upwards of 7 times a day) until I got a family member to make that months payments pending the initiation of my unemployment benefit. I continued to make payments. The last incident was just a while ago when my unemployment benefit terminated. I remained unemployed despite sending in job applications for about two years. I was lucky to get a parttime job which only paid 200 dollars a week.
My car was repossessed by Chase Auto Finance and their Agent in Maryland Greenwood Recovery on sunday morning on June 10th 2012 despite the fact that I was making partial payments. I was given up until June 28th 2012 to recovery my vehicle by making full payment of $9050.00 of the remaining auto loan balance. I complied with this directive and we made the payment on June 19th 2012.
My complain is that Chase Auto Finance, came at night and towed my vehicle away despite the fact that I was making partial payments. They insisted that full monthly months be made. Chase had an option to refinance the loan at a lower rate that was comfortable for me to make my payment. They chose to repossess the car at night while I was asleep. No only did they steal the car from my premises they forced open my car and replaced the keys. I would have given up the car had they knocked on my house door for the car keys. They were ready to auction my vehicle immediately. They usually auction these types of vehicle at a lose to the company but at great gain to the employees of either company because the auctioned price is ridiculously below the owed loan amount. They now ask that the initial loan borrower from whom they had repossessed the car pay for the remainder of the loan amount after subtracting the auctioned price. If the logic of repossession was that the individual could no long pay the loan and the car must go to auction why then should they be made to pay the remaining balance. Repossession is a risk Chase Auto Finance chose to take and the liability should theirs. The could refinance this loan with the customer before going auction.
This is a financial fraud and an example must be set with Chase Auto Finance and its allies.
If they had the rights to repossess the car due to lack of full monthly payment, (I was making partial payments - only two months) they did not have the right to change my locks since I was still within the time frame required to make the full balance on my payments. Chase forced my car open and replaced my locks. They were too eager to get into my car and auction it for peanuts to their allies. This is outright robbery.
They even charged me for the replaced the locks amongst other charges. I would have given up the car had they knocked on my house door and demanded for the car keys.
I need an attorney to file my complaint and get justice for this fraudulent act. It is wrong and should stop