- Report: #739053
Report - Rebuttal - Arbitrate
Complaint Review: JC Penney Outlet
JC Penney Outlet5000 S, Arizona Mills Circle Tempe, Arizona United States of America
JC Penney Outlet Cooks Microwave 15 amp fuse - cannot find part because Microwave purchased at JC Penney Outlet is imported from China Tempe, Arizona
*Author of original report: Cook & Heat Food On Stove
*Author of original report: Bought Fuses Online at DigiKey.com
*Consumer Suggestion: Sign of bigger problem
*Consumer Comment: China?
*Consumer Comment: easy find
*Consumer Comment: You are dealing with incompetence and/or laziness
*Consumer Comment: I take it this has been discontinued?
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ceramic fuse-(3/4'' long) Cooks Microwave Model # 7082215 since JC Penney Product Service Dept. (800)-933-7115 cannot find part because the Cooks Microwave purchase 10/2/09 at JC Penney Outlet at Arizona Mills Mall was imported from China & the 1 year warranty expired - searched everywhere (Sears, Radio Shack, Fry's Electronics) & the 15 amp Microwave fuse are the wrong size (1 1/4'' long) - since JC Penney sold this brand (Cooks) & cannot find substitution parts or special order parts where to find 15 amp fuse?
This report was posted on Ripoff Report on 06/09/2011 10:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/JC-Penney-Outlet/Tempe-Arizona-/JC-Penney-Outlet-Cooks-Microwave-15-amp-fuse-cannot-find-part-because-Microwave-purchas-739053. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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