Complaint Review: J.C. Penney - Port Charlotte Florida
- J.C. Penney Charlotte Town Center Port Charlotte, Florida U.S.A.
- Phone:
- Web:
- Category: Department & Outlet Stores
J.C. Penney Jewelry ripoff Port Charlotte Florida
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I too was the victim of a botched refund from JCPenney's jewelry dept.
I had purchased an ankle bracelet and it broke three times in a month and a half. I had it repaired twice and on the third time I went to the store where I bought it and was asked if I had purchased the insurance for the jewelry.
In my opinion, the bracelet was defective and shouldn't have been sold under the pretense of "fine jewelry"! The clerk asked if I wanted a replacement and at that time, I really didn't want to go throught this again. She asked if I had a receipt for the repair and when I gave it to her she said that she couldn't do anything because someone else had worked on it. So now I couldn't even get a replacement!
The only thing I received when I made this purchase was a receipt. I didn't get any phamplet on fine jewelry or how they go about refunds or returns.
I think JCPenney should at least make the customer aware of whats covered and what's not when purchasing their jewelry.
I definately will not be shopping at any JCPenney in the future and will persuade my friends and relatives to do the same!!
Givemeabreak
Port Charlotte, Florida
U.S.A.
This report was posted on Ripoff Report on 03/19/2008 09:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jc-penney/port-charlotte-florida-33981/jc-penney-jewelry-ripoff-port-charlotte-florida-319295. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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