- Report: #1161855
Report - Rebuttal - Arbitrate
Complaint Review: JCPenney Credit
JCPenney CreditNationwide USA
JCPenney Credit Card/GE Credit/Synchrony Financial Never received bills or card - contacted first by collection agency Nationwide
*Author of original report: yes, but...
*Consumer Comment: Sorry, but you have access online even without a bill
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I was buying new clothes for work at JCPenney and they had one of their "save extra % if you sign up for credit" deals. Given that we were still trying to get better situated - had been unemployed for the better part of a year - it looked like a great deal...
So I signed up and bought about $220 in clothing for work.
And my mother got seriously ill and it was, in general, a very hectic and difficult time. But we never saw a bill and never received the card. And, out of sight out of mind - yes, that part is my fault. I would think about it and life would interfere.
The first time anyone contacted me at all was months later when they hounded my wife on the phone and she made a payment.
I thought she had paid it in full - she said, "I paid it."
So still no card, still no bills...
And then we started receiving calls from a collection agency stating we owed over $600.
I tried contacting JCPenney about this then and they pushed me to GE's collection department who refused to budge.
Do I have any options, given that we have never once received a bill? They have my correct address on file.
This report was posted on Ripoff Report on 07/14/2014 10:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/JCPenney-Credit/nationwide/JCPenney-Credit-CardGE-CreditSynchrony-Financial-Never-received-bills-or-card-contact-1161855. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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