• Report: #782234

Complaint Review: JCPenney Hair Salon

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  • Submitted: Wed, September 28, 2011
  • Updated: Wed, December 21, 2011

  • Reported By: LaurenRNJ — Totowa New Jersey USA
JCPenney Hair Salon
260 Wayne Towne Center, Wayne, NJ 07470 Wayne, New Jersey United States of America

JCPenney Hair Salon WHAT A SCAM!!! Wayne, New Jersey

*UPDATE Employee: Work for JCPenney Hair salon

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I had a $25.00, coupon for a FREE haircut.  The salon manager knew this before I sat down for a haircut. 

When I went to the register to put the TIP of $5.00, on a credit card, the receipt was $30.00.  I inquired, and the stylist told me that she is a Master Stylist, and her fee is higher than the regular $25.00, haircut.

I was NOT told this before I agreed to have the Master Stylist cut my hair.  I could have had a $25.00 haircut anywhere.  I will NEVER go back there again.  It's a SCAM.

This report was posted on Ripoff Report on 09/28/2011 04:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/JCPenney-Hair-Salon/Wayne-New-Jersey-07470/JCPenney-Hair-Salon-WHAT-A-SCAM-Wayne-New-Jersey-782234. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Work for JCPenney Hair salon

AUTHOR: Nick - (USA)

I have worked in Michigan and Florida for Jcpenney hair salons, I have never seen any coupons for free haircuts.  Jcpenney coupons & specials are pretty standard chain wide. Different areas price services differently accourding to the average price in the area. 

They did have coupons for a haircut and style for $25, and most coupons state there may be extra charges with different stylist and for aditional length. 

Next time you sit in any stylist's chair, ask them before they even put a cape on you how much will my service cost.
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