- Report: #303541
Report - Rebuttal - Arbitrate
Complaint Review: JCPenney SBS Fun Family
JCPenney SBS Fun Familyjcpenney.com Internet U.S.A.
JCPenney SBS Fun Family BEWARE---they charge your account without your approval OR knowledge Internet
*UPDATE Employee: Consumer Affairs Manager
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Evidently, with one of my online purchases, I was enrolled in a fun family rewards "club." I had no knowledge of this and did not approve the action. However, my account is being charged $9.95 each month for this membership!
I am outraged by these antics! I have always felt that JCPenney was a reputable company. What is going on??? Are they so desperate to survive that they prey on their most loyal customers?!! SHAMEFUL!!
I have contacted JCPENNEY. They say they are going to stop the membership...but nothing is being done about the charges that have already accrued. Seriously, we need to stop them. This is ROBBERY!
South Point, Ohio
This report was posted on Ripoff Report on 01/26/2008 08:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/JCPenney-SBS-Fun-Family/internet/JCPenney-SBS-Fun-Family-BEWARE-they-charge-your-account-without-your-approval-OR-knowled-303541. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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