- Report: #689950
Report - Rebuttal - Arbitrate
Complaint Review: JCPenney
JCPenney6501 Legacy Drive Internet United States of America
JCPenney Ripped off by JCPenney Fun Family Rewards Credit Card Scam Internet
*UPDATE Employee: Consumer Affairs Manager
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Yesterday, I noticed a $9.95 charge on my credit card, and then after doing some researchfound outI had been charged since Sept. when I made a small purchase from JC Penney online.
After speaking with a Fun Family Rewards customer service rep, they told me I had signed up for their program after completing my on-line purchase withJCPenney. I was askedif I would like to sign up at the end of my sale. At no time did it state their would be a monthly charge.
I assured her that at no time was I aware that this "service" would have a monthly charge of $9.95 or I would never have signed up for it. She (rep) said there was a "free" trial month, and then after that it was my responsibility to cancel it and that I had authorized it by re-typing in my email address to accept it, which leads me to believe that there is some hidden default.
I told them I want a full refund, or I will never do business with JC Penney as long as I live ( along with other colorful metaphors). I am really mad, especially when I learned on this web-site tJCPenney has been engaging in this fraudulentbehavior for a while.
Lesson learned - be very careful when asked to sign up for any programs...
This report was posted on Ripoff Report on 02/02/2011 02:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/JCPenney/internet/JCPenney-Ripped-off-by-JCPenney-Fun-Family-Rewards-Credit-Card-Scam-Internet-689950. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.