This is a letter I had to write to JD byrider concerning a payment issue
In response to your computer-generated letter, I received on October 20th 2008, and in reference to my account #1509977, for the 2000 Chevy Venture according to the receipt I received from your company dated 09/18/08. Payment from Gieco my insurance carrier, for 1,753.50 applied to the balance of $2,827.72, which brings my balance to 1139.81.
As per receipt, dated 09/18/08 clearly states when my next payment is due, 02/28/09 this is all the information that I received from your company. I did not receive the letter you are claiming was with the receipt. In our conversation on 10/17/08 You stated to me & I quote there should have been a blurb saying that my payment was due on October 15th, You also stated to me in that same, conversation that we spoke on 9/10/08 concerning my account, sir this conversation did not take place. Further more you all have not communicated with me since August 21st 08 when I called asking for the payoff amount, and possibly buying another vehicle. This is the only conversation I had with you. I also came into your lot on Friday August 22 I filled out and application to purchase another vehicle, I was denied so therefore I left.
I am enclosing a copy of the receipt and the postmark envelop I received, this is clearly not my fault; I will not continue to be harassed and victimized by you or anyone in your company regarding my account. It is obvious that you all are trying to cover yourselves from this miscommunication.
This is an internal issue with your company, communication is contradictory, and you are trying to make me pay for it. I will not tolerate this treatment. I also have rights; please do not contact me at work or home. All communication from this point on should be sent to me in writing. If you insist on continuing this practice, I will file a harassment suit. I have documentation and I will pursue further action.
Albuquerque, New Mexico