- Report: #160181
Report - Rebuttal - Arbitrate
Complaint Review: J.D.L. Services
J.D.L. Services1418 Race Street Philadelphia, Pennsylvania U.S.A.
J.D.L. Services, Ripoff Presented them selves as my bank, and took $399 from my checking account. Philadelphia Pennsylvania
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Then she called and stated that she had verified out checking account number, and read our checking account number off to us over the phone. We became very concerned and stated that if we were to receive a grant from the US Government we would like to receive notice in the mail. And that we had not authorized her to do any thing with our checking account. She assured us that she was only to verify the checking account number for the deposit of the $12,0000.00 US Government grant. We would not verify the account number (although she read the routing number and account number just as it appears on the bottom of our check) she acted as if she was very angry and called over and over I could not say how many times dozens, that day until my husband turned off his cell phone. The calls continued comming for over a week, my husband was very interrupted at work, he is a construction foreman and his cell phone is part of his work. But many times a day his phone would ring and it would be this "000 long number". Finely the calls stopped.
We soon recieved 2 boxes, they looked like the size a VCR tape would come in. Both were white, one mailed to our old address and forwarded to our new, and one mailed to our new address. Inside was just a couple pieces of paper, nothing about a government grant. These were about some kind of insurance and that $399.00 would be debited from our checking account with in a number of days unless we called a toll long distance number. Which we did and told the people we did not want their insurance and they were not authorized to debit our account for $399.00 or any other amount.
When our June statement arrived from our bank I had a charge with a 6 digit check number showing (mine are 4 digit) for $29.95 debited on 5-24-05. I contacted my bank and went and filled out fraud report. The check was processed electronicly so there was no way to get a copy. I was reimbursed by the company on 6-8-05 according to my back statement.
After that I did not give it a second thought until Sunday September 18th my husband receives another call on his cell phone, this time an american english speaking man was on the phone, stating he was with the BB&T Fraud Department, my husband passed the phone over to me. This seamed very wierd to me, BB&T and Sunday? So I questioned the gentleman about every thing. He assured me he was with BB&T and that the telemarketers that had been harrassing us and had taken the money out of our account were being prosecuted in a Florida court and were to pay restitution to all the people they had harrassed and taken money from.
Again my guard came up I had be reimbursed for the money they had take out of my account. But again he insured me that this was restitution for their harrassment. And that I would be seeing a deposit into my checking account for $399.00 This seamed very funny to me, there is that same number once again.
The man on the phone put up with a lot of crap from me, because I did not believe him, he gave me his name as Mark Reynolds and a phone number 800-587-1832 to reach him if the money was not deposited in my account with in 24 to 48 hours. He taped the conversation and gave a conformation number of 2175860 and assured me over and over that he was WITH BB&T fraud department.
After 72 hours had passed and I saw nothing I dialed the 800 number, it rang once and a recorded female voice said "good bye". I called BB&T and spoke to a rep at my branch, who called the fraud department. No BB&T does not have people in their fraud department on Sundays, and no they do not have that 800 number. Very worried I ask the bank what to do, this person stated he was with BB&T and knew my routing number account number and about the harrassment a few months back? BB&T tells me they can do nothing, every time I send a check out I am giving out my account number, every time I use my check visa I am giving out that number!!! Well isn't that what it is all about that is how people have paid bills for ever isn't it? But this was thier answer.
Since the first time money came missing out of my account I look online 2 or 3 times a week to see what my account is doing. Today October 10, 2005 I find a charge from a company I never heard of, J.D.L.Services, Inc. for that magic amount of $399.00, the check number is 3 digits (mine are 4) the copy of the check is nothing like my checks. They not only have our names backwords on the check, but our city name is spelled wrong and the city under the bank name does not exsist.
The 800 number Mark Reynolds gave me is on this check with the exception of the last 2 digits have changed from 32 to 22. When I call this number all I get is leave your name and number some one will call you back. I have never heard a business recording like this, they state thier name and then ask for your name and number.
I looked the company up on the internet and came up with an address of 1418 Race Street Philadelphia, PA 19120-1419 and a phone number of (215)568-1208. After continueing to research this company I was lead to the ripoff web site, and found some one that had had the same kind of problem, this seams to be going around. Watch out.
This report was posted on Ripoff Report on 10/10/2005 11:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/JDL-Services/Philadelphia-Pennsylvania-19102/JDL-Services-Ripoff-Presented-them-selves-as-my-bank-and-took-399-from-my-checking-a-160181. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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