J.E.M. Installers - Marc RIP OFF- CON ARTIST - DO NOT BUY ANYTHING FROM HIM!! Brooklyn, New York

I purposely went on line to buy TV's because I wanted to try and get a discount and to buy them from someone who could also mount them on my walls in my Manhattan apartment.   Little did I know how screwed I got by this guy Marc who owns J.E.M. Installers.  I purchased 2 televisions from him and should have known when he showed up with his young son as the helper that he was crooked.  

However, I thought it was sweet that his son was helping him.    Prior to installation I had to purchase very expensive cables and I already had high end cables that he said I couldn't use.  I am not familiar with electronics or wiring at all.  So I trusted him...Big Mistake.  He totally took advantage of a single woman who didn't know the first thing about pricing and televisions.  After the installation I thought everything was ok...the cable boxes were what he blamed!!!

 The television in the bedroom had volume issues and he said it was the cable box.  When I would turn on the main TV that I had installed in the living room, the picture wouldn't come on right away.  I could hear the volume sometimes, but no picture.  I would have to turn the TV off and on 10 times at least before I got a picture.  

After many complaints he came back and acted like he was doing me a huge favor to take if off the wall and return it to the "wholesaler."   I even fed him and his son pizza because I believed he was really extending himself!!!  

 Meanwhile he comes back a few days later with a "new" one.....It was probably the same one or just another "B" class one.  Which I have since found out that manufacturers call their defective sets and never sell them.  However, con artists somehow get their hands on them and re-sell them like Marc did and make money off of people who don't have a lot to throw around to begin with!!!

So after the second installation and aggravation, it started to happen again...once again Marc blamed the cable boxes.  I travel a lot and don't watch TV that often so I never followed up it with because I just learned to live with it and he convinced me it was a Time Warner issue.  

 Needless to say, I have spent the last 2 years frustrated as hell watching a TV that I have to turn on and off several times just to get a picture....  In addition to the problem turning it on, now the picture goes out every 5 minutes for 10 seconds.  That TV in the bedroom with the volume issue is also a defective TV.   It's a lot of fun watching TV in the summer in my bedroom, because I can't have the AC on at the same time because I can't hear the TV!!! 

I finally got new cable boxes and the problems still exist.  The cable guys told me over and over that I got defective TV's.  I got totally ripped off!  I have called Marc a few times to tell him about this and NO RETURN call...

He is a scammer...By the way, J.E.M. stands for the initials of his 3 sons, so touching isn't it?  Don't buy into his BS.  HUGE LESSON learned...I am on way out to buy 2 new TV's now and will be throwing the 2 out that Marc the-owner of J.E.M. installers sold me...I should have just thrown the cash out the window, it would have been easier.

Don't know how you sleep at night Marc....SHAME ON YOU.