- Report: #1120906
Report - Rebuttal - Arbitrate
Complaint Review: J.G. Wentworth
J.G. WentworthNationwide USA
J.G. Wentworth Lying, manipulation, avoiding phone calls, refusal to cancel transaction, false promises, false advertisement, stress, stringing along Nationwide
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On November 10th, 2013, I received a phone call from J.G. Wentworth and Associates, trying to conduct a survey about their performance in the past, concerning a transaction that had been denied in court. After the survey was completed a sales agent got on the phone and asked me if I was interested in going through with a transaction again, assuring me it would be quick and easy due to the fact that they already had most of my information from the last instance of service between me and the company.
They offered me a large sum of cash, all expenses paid, aswell as a $1000 advance to help pay some seriously pressing issues I was faced with, and told me I was gaurenteed money by no later than January 1st, 2014. I signed my contract on November 18th, 2013. Following signing, any time I asked about the advance for the first 2 weeks I was simply brushed off and told they were waiting for everything to come together, claiming that I needed to seek Financial Counsiling outside of their company to help my case in court, due to the previous denial. They said this service could be attained for free, but I would need that documentation before they could go forth.
After 3 weeks of attempting to find an attorney willing to fulfill the task at hand, I had found one who was willing to do it, but was swayed by J.G. Wentworth's attorney telling him he had to appear in court, which was untrue, so he demanded I pay $1300 upfront and was outraged that I was trying to "trick him" into working without pay. A week later JGW referred me to a third attorney and set up an appointment, saying he would help me, and he agreed to bill me for the service instead of cash up front. After I attended the meeting and signed the papers, I was made aware that JGW agreed to pay the attorney ONE THOUSAND DOLLARS out of my settlement upon approval.
Once that paperwork was finally submitted, the real horrorshow began. I spent weeks calling in being told about the need for approval to get a court date, and it should be any day now. After a month of being pushed around and put on hold and told that things were going good, they told me that they received approval and were just waiting for a court date. For 1 and 1/2 months I was told every time I called they would have the court date, and they were just waiting to hear back from the court. I took the liberty of going to the court house myself and conversing with the court clerks and the judge, only to find out that no one had made any requests of filed any motions to get a hearing.
Unable to believe this, I immediately called JGW and inquired about this. Their answer was that it was the responsibilty of the Court Ordered Attorney to file for the court date, and as it comes to find out, the attorney I was assigned had a personal issue with me due to the last transaction that I was denied upon, and he never took the time to contact the court at all in the last two months.
I called the attorney, and he informed me that for the last month I had a hearing scheduled for March 4th 2014, just to recieve approval to have my application put before a judge. I had been lied to and shoved around for months and made to be anxious and on edge waiting everyday, eventhough they were fully aware I wouldn't even be able to get a court date for approval until mid march. This disgusts me because they claimed to sympathize and were aware of my horrible financial situation. Although knowing these things they acted like they were on my side and clueless as to what was taking so long.
All along this horrible path I had tried to just cancel the transaction many many times and they continued to just justify the situation and assured me they'd contact me within the day, and then continue to dodge me phone calls for days.
I know this is a long ramble and I apologize I just want to be sure that NO ONE else has to deal with the pure HELL I have experienced the last 4 months of my life trying to work with this useless people.
Thank you for listening.
This report was posted on Ripoff Report on 02/04/2014 03:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/JG-Wentworth-/nationwide/JG-Wentworth-Lying-manipulation-avoiding-phone-calls-refusal-to-cancel-transaction-1120906. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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