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Report: #537438

Complaint Review: J&J Adjusters - WACO Texas

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  • Reported By: rmarshall1982 — killeen Texas United States of America
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  • J&J Adjusters 706 N ROBINSON DRIVE WACO, Texas United States of America

J&J Adjusters OWNER IRRESPONSIBLE FOR EMPLOYEES WACO, Texas

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I recently had a vehicle repossessed for a missed payment by J&J Aduster. Two "ill use this term very loosely" GENTALMEN showed up at my residence slightly after 11pm at night to reposess my suv. After they explained why they were there, i ran an checked the validity of their claim and it was correct. I missed half a payment a few months ago, "Ive recently been diagnosed with a tramatic brain injury that affects my cognitive memory and forget to do day to day tasks on occasion, like my car payment."  So i went to the vehicle to empty out my contents since they "had" to take it that night. In doing so i had some issues removing a crystal star pendant from my rear view mirror and was reasurred nothing would happen to it or anything else left in the vehicle since i would be picking it up the following morning by the reposession agent. After clearing what i could i handed over the keys and that was that.


Until the following day i recieved a phone call from my wife about how the condition of the vehicle... she told me it was coverd in mud and that the 30 dollar crystal star "that held more value in memory than the monetary value" had gone missing and the brakes were grinding really badly..


I returned home to see our SUV covered in mud, it was all over the windows all over the sides the wheels, wheel wells and even the roof. I looked inside and there was mud all over the interior front and back from one of these agents climbing through the car to see what we had left. I had also left a can of ppg flat black primmer under the back seat thinking noone would look there to take it. But i was wrong.


I then called and spoke to Jay Justice about the damage that had taken place, at first he tried to tell me that thier lot is a little muddy and that could have happend just driving through the lot. But i was quick to shoot down that theory since i am in the military and am very aware of what driving through a little mud will look like and that it takes a little more than responsible driving to get it on the roof when the tires dont even stick out from the wheel wells. I also told him about the huge band of mud thats going up the front passenger side from someone sitting in front of it spinning a tire and throwing mud all over it..


Mr Justice proceeded to tell me that he was going to find out who picked up my SUV and where they parked ecetra ecetra... and that he would return my call the following morning before 10am.. I never heard from Mr Jay Justice again.. I tried calling Mr Justice today and got a secretary that said he was out on a fire call. So i asked who their insurance company is, but "she isnt at librity to say" then when i brought up that my vehicle had been damaged she asked "Is this Mr Gray" or something sounding similar. "Sounds like a damaged vehicle is common occurance with this company"


Well Mr. Justice i know you read these seeing that you try and place rebuttals to other peoples claims.. So i want you to take this into account


I am in the United States Army, I fight for our freedoms, I leave loved ones at home without father and husband for times equaling a year or sometimes longer. I work shifts through dangers that the average man/woman couldnt concieve.. I WORK HARD FOR MY PROPERTIES WITH VERY LITTLE PAY!!!! And for your company to disrespect anyones property the way you have mine is completely irrehensible. And believe you and me, I am a person who will not stop until im happy, therefore im not going to stop until i have i am pleased in any kind of hastle i can create for you. Seems fare doesnt it. 


In closing:


I WILL report you too the Texas Transportation Department


I WILL report you too the better buisness beareu


AND I HAVE reported you to my inssurance company will photos of the damage 

This report was posted on Ripoff Report on 12/10/2009 04:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jj-adjusters/waco-texas-76706/jj-adjusters-owner-irresponsible-for-employees-waco-texas-537438. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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