- Report: #999382
Complaint Review: JOAN FOLEY
| JOAN FOLEY 553 BENSON ROAD
BENTON HARBOR Internet, Michigan United States of America |
|
JOAN FOLEY WHIRLPOOL DISHWASHER IS A LEMON BENTON HARBOR Internet, Michigan
*UPDATE Employee: Whirlpool Dishwasher
*Consumer Comment: warranty guidelines
*Consumer Comment: Doesn't really matter what you buy...
*Consumer Comment: Not a ripoff.
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I called Whirlpool and they scheduled a repairman in my area to fix it. He came on 1/14 and could not find a problem. He said it might just be an air bubble, etc.. I paid $89.00 for the trip and he said if it is not working again, he will come back and I would not have to pay the $89 again.
As soon as he left, I put some dishes in the washer and started it and it did the same thing that I called the repair for. I immediately made another appointment for him to come back today (1/18)
He had me go out to the garage and turn the breaker off and then wait and come back in. I did that and he continued to be puzzled that it had the same problem.
He then told me, it must be the Main Control Board which is very expensive. I told him that was not fair as the washer is not that old. He told me to contact Whirlpool and left.
I called and explained and the woman on the other end had me hold while she checked to see if it was a recall, etc. She said it was not and the part would be $155.00 plus labor, etc. When I objected, she said I could either get it fixed or buy a new one.
I then called Sears where I bought it. I was told the same thing there. Either get it fixed or buy a new one. I will never buy another Whirlpool item again!
This report was posted on Ripoff Report on 01/18/2013 04:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/JOAN-FOLEY/BENTON-HARBOR-Internet-Michigan-49022/JOAN-FOLEY-WHIRLPOOL-DISHWASHER-IS-A-LEMON-BENTON-HARBOR-Internet-Michigan-999382. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Whirlpool Dishwasher
AUTHOR: Whirlpool Cares - ()
SUBMITTED: Monday, April 08, 2013
POSTED: Monday, April 08, 2013#2 Consumer Comment
warranty guidelines
AUTHOR: Bruce Montgomery - ()
SUBMITTED: Monday, April 01, 2013
POSTED: Monday, April 01, 2013#3 Consumer Comment
Doesn't really matter what you buy...
AUTHOR: Will - (U.S.A.)
SUBMITTED: Saturday, January 19, 2013
POSTED: Saturday, January 19, 2013#4 Consumer Comment
Not a ripoff.
AUTHOR: Flynrider - (USA)
SUBMITTED: Friday, January 18, 2013
POSTED: Friday, January 18, 2013It is unreasonable to expect to receive warranty coverage after the warranty is over. If the manufacturer wanted to cover repairs for "just over a year and a half", then the warranty would have stated that. Instead, it states that it covers the dishwasher for one year. You have stated this yourself, so I'm having trouble seeing why you don't understand it.

