- Report: #999382
Report - Rebuttal - Arbitrate
Complaint Review: JOAN FOLEY
JOAN FOLEY553 BENSON ROAD BENTON HARBOR Internet, Michigan United States of America
JOAN FOLEY WHIRLPOOL DISHWASHER IS A LEMON BENTON HARBOR Internet, Michigan
*UPDATE Employee: Whirlpool Dishwasher
*Consumer Comment: warranty guidelines
*Consumer Comment: Doesn't really matter what you buy...
*Consumer Comment: Not a ripoff.
I called Whirlpool and they scheduled a repairman in my area to fix it. He came on 1/14 and could not find a problem. He said it might just be an air bubble, etc.. I paid $89.00 for the trip and he said if it is not working again, he will come back and I would not have to pay the $89 again.
As soon as he left, I put some dishes in the washer and started it and it did the same thing that I called the repair for. I immediately made another appointment for him to come back today (1/18)
He had me go out to the garage and turn the breaker off and then wait and come back in. I did that and he continued to be puzzled that it had the same problem.
He then told me, it must be the Main Control Board which is very expensive. I told him that was not fair as the washer is not that old. He told me to contact Whirlpool and left.
I called and explained and the woman on the other end had me hold while she checked to see if it was a recall, etc. She said it was not and the part would be $155.00 plus labor, etc. When I objected, she said I could either get it fixed or buy a new one.
I then called Sears where I bought it. I was told the same thing there. Either get it fixed or buy a new one. I will never buy another Whirlpool item again!
This report was posted on Ripoff Report on 01/18/2013 04:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/JOAN-FOLEY/BENTON-HARBOR-Internet-Michigan-49022/JOAN-FOLEY-WHIRLPOOL-DISHWASHER-IS-A-LEMON-BENTON-HARBOR-Internet-Michigan-999382. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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