- Report: #1096152
Report - Rebuttal - Arbitrate
Complaint Review: JP Morgan Chase
JP Morgan ChaseP.O.Box 19020, Houston, Texas USA
JP Morgan Chase took money from me. Houston is the corporate office,but I live in Ca.
*Author of original report: Chase and know exactly what happened!!!
*Consumer Comment: If you are so detail oriented..
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To Whom It May Concern,
I am writing in regards to a claim that I have been dealing with since January of 2013. I have been banking with Chase (before they were Chase) for years and have never had a problem until now. I am very organized and meticulous. Ever since January of this year I have been having issues with various charges added, deducted, incorrect balances, and funds that have appeared to go missing.
These are the following incidents:
The first incident is that I was told that I had a supposed negative balance of over $400.00, which doesn't match my checkbook. It was suggested from one of the bank representatives that I transfer $1000.00 from my savings to cover the negative charges. I still should have $500.00. Answer from Chase: "It was absorbed."
The second incident is that I was supposed to be reimbursed the insufficient fund fees. Even though it supposedly showed on my statement, my checkbook did not match up. Chase was saying I was still in the negative.
The third incident, I was charged $140.00 for something that I did not verify to be deducted and insufficient fees were charged; however, it was supposedly reimbursed and according to my checkbook, before this incident I am missing an extra $26.00 and change. According to Chase I had less.
The final incident is I did make two transfers of $200.00 each for the Pacific Life Company. It was a total of $ 400.00. The amount was not taken by the company because I contacted them to confirm and they did not accept me as a client. $400.00 is missing. I should still have it in the account, but Chase's answer "Again, It was Absorbed!" How can it be "absorbed" when I wasn't making any deposits or withdrawls at this time. I only transferred the $400.00 specifically for Pacific Life. Does that mean that it magically disappeared?
I need help with this issue, it has gone on long enough. I have done the following:
ü Went over to the branch that I banked at and spoke with the manager, assistant manager and private banker.
ü Spoke to someone in Claims
ü Mailed a letter to the president and was sent to claims
ü Emailed the Consumer Financial Services
ü Wrote to the FDIC
ü Emailed David and Amanda Horowitz at fightback.com
ü Department of Consumer Affairs
This report was posted on Ripoff Report on 10/31/2013 08:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/JP-Morgan-Chase/Houston-Texas-77224/JP-Morgan-Chase-took-money-from-me-Houston-is-the-corporate-officebut-I-live-in-Canbs-1096152. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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