- Report: #661547
Report - Rebuttal - Arbitrate
Complaint Review: JPMorgan Chase & Co
JPMorgan Chase & CoPO Box 15398 Wilmington, Delaware United States of America
JPMorgan Chase & Co CHASE Credit Card, Charge Interest with Zero Balance Owed Wilmington, Delaware
*UPDATE Employee: Explanation
*Consumer Comment: What?
*Consumer Comment: Oh my!
*Consumer Comment: JIM, "RONNY G" GETS "DYSENTERY"....
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Discovered that they charged $1.50 a month interest -- titled -- "Minimum Interest Fee" even on a zero balance so even if you pay your account in full each month, you will always be charged a minimum of $1.50. I cancelled my account and when you review the information on the internet you will not find anyplace where you can do that but if you call the number on the back of the card you will find a live person who will cancel the account. We should not pay interest on zero balances.
They also will charge you a late fee if you do not watch your account very carefully - if you don't get paper as I don't - they will not notify you prior to being late - they will notify you after being late and then you have to pay a very high fee. This can be problem as it is hard to remember all your purchases.
This report was posted on Ripoff Report on 11/13/2010 10:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/JPMorgan-Chase-Co/Wilmington-Delaware-19850/JPMorgan-Chase-Co-CHASE-Credit-Card-Charge-Interest-with-Zero-Balance-Owed-Wilmington-661547. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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