- Report: #932688
Report - Rebuttal - Arbitrate
Complaint Review: JPMorgan Chase & Co
JPMorgan Chase & CoInternet United States of America
JPMorgan Chase & Co Chase bank took money of my account claiming it was money owed to them. Internet
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On exactly 7/8/12 a local branch agent called me and asked me to come to his office on 8/9/12 which I did so that he can completely close the old account. I did as he told me too and when I arrived he checked the status on that old account and noticed it was completely closed. I thought that was the end of that headache, but boy was I wrong. on August 23, 2012 Chase took exactly $1140.14 from my new account. They claim that lump sum was money refunded to me to the old account which I had no access to since the day it was frozen, and plus they had been collecting from that account every single refund that pay pal processed through to the old account. Pay pal had notified me that all refunds were returned to the old account successfully and that the last money transfer was processed on 8/17/12 and was not declined by chase. Chase claims that they were simply collecting $1140.14 that was refunded to me but could not show proof of that amount being refunded to my new account, so on top of the money being collected by them on the old account they collected more from my new account which no money had been transferred into by pay pal since that account was create it. The new account belongs to my wife and I we have direct deposit from our jobs and chase took more then half of what we had saved up in the new account. Up to now they refuse to put that money back and claim they are taking money that was refunded to me by pay pal but they cannot show me were pay pal refunded $1140.14 on my new account. Pay pal insists they put the money back to my old account and chase received it, and chase says that wasn't possible since the account was closed after a certain date.
This report was posted on Ripoff Report on 08/25/2012 11:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/JPMorgan-Chase-Co/internet/JPMorgan-Chase-Co-Chase-bank-took-money-of-my-account-claiming-it-was-money-owed-to-the-932688. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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