• Report: #397894

Complaint Review: JUSTANSWER.COM

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  • Submitted: Thu, December 04, 2008
  • Updated: Thu, December 04, 2008

  • Reported By:Conifer Colorado
JUSTANSWER.COM
JUSTANSWER.COM Nationwide, California U.S.A.

JUSTANSWER.COM NO ANSWER AT JUSTANSWER.COM Nationwide California

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I was looking for information about an engine noise and used Google for blogs,help and etc. Justanswer.com came up as a possible solution to my question so I jumped through all the hoops and resistered for an account and found an expert in the field of Polaris ATVs. I asked my question and found out I had to pay up front an answer, either $9.00, $15.00 or I believe $20.00!

I read many positive feedbacks from other users who had received answers, so I figured I would pay for my answer. I paid $9.00 via credit card and submitted my question. Shortly I received an email that an expert in Polaris ATVs had acceppted my question and an answer would follow shortly.

I have never received an answer! The charge, of course, was on my credit card!

I called to question this charge and have it removed, due to never receiving an answer, but all their representitives were busy with other customers and if I visited their web site, someone could help me there.I went to the website, but the website has no customer service or contact information.

I received emails informing me that an expert had received my question and a quick survey, which I responded to in a very negative manner, but the point is they had the correct email address for me and I received emails from them, but never received an answer.

George
Conifer, Colorado
U.S.A.

This report was posted on Ripoff Report on 12/04/2008 02:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/JUSTANSWERCOM/Nationwide-California/JUSTANSWERCOM-NO-ANSWER-AT-JUSTANSWERCOM-Nationwide-California-397894. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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