• Report: #118540

Complaint Review: Jacksin Hewitt Franchise

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  • Submitted: Wed, November 17, 2004
  • Updated: Sun, November 28, 2004

  • Reported By:Little Rock Arkansas
Jacksin Hewitt Franchise
jacksonhewitt.com Nationwide U.S.A.

Jackson Hewitt Franchise Ripoff scam beware Little Rock Nationwide

*Consumer Comment: Jackson Hewitt / poor sales ethics

*UPDATE EX-employee responds: Jackson Hewitt

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I don't know what to do. I sent my franchise fee $26,000.00 along with spending about $20,000 on additional equipment for the business to Get a business doing here in Little Rock. We didn't have a large based and "supported" tax preparation business, lust some locals.

After speaking with Curtis, the representative for Jackson Hewitt he assured me I would be the only Jackson Hewitt in the local area. Not less than 6 month later, another office opens up right here in town. Curtis very clearly promised this would be my territory, no other Jackson Hewitt could open an office until the population changes to support additional offices.

Additionally, I have now tried to contact Curtis, he will not return my calls, I called the Corp number, 1-800-475-2904. They deny that Jackson Hewitt would make such a promise. So far I have had to lay off half of my employees, and it appears to still be a non-profit business....anyone have the same experience?

Arther
Little Rock, Arkansas
U.S.A.

This report was posted on Ripoff Report on 11/17/2004 07:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jacksin-Hewitt-Franchise/nationwide/Jackson-Hewitt-Franchise-Ripoff-scam-beware-Little-Rock-Nationwide-118540. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Jackson Hewitt / poor sales ethics

AUTHOR: Brenda - (U.S.A.)

I started a Jackson Hewitt Franchise 2 years ago. My sales guy Terry Jaks went through the entire sales pitch, about 2 hours. I felt I could be part of not just the "tax season" but also the on going support and research with the IRS and local governments as Terry explained. He said JH was always looking for new offices to work with. So I plunked down the 22k franchise fee, 9k for equipment and advertising, secured an office with the required "frontage" as well as a new phone system. JH premier software ProFiler is a very complicated program that even an experienced user can get lost in. I have had so may re-files because of the confusing software. I have been running in the red since I started. I have called, written and emailed everyone I can. Investor, David Kraut, Senior Director, Treasury, 1-973-496-6429, and Sheila Cort, Senior Director, Communications, 1-973-496-2702. I feel I was scamed into this, and the claim of over 4900 franchised and company owner branches represents many unhappy customers. I will continue to request my full refund, untill I get it. Terry, you should call me to stopp this insanity.
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#2 UPDATE EX-employee responds

Jackson Hewitt

AUTHOR: Kim - (U.S.A.)

I spend my money to start this business. Mr. Walton, I spoke to 1-800-475-2904 told me I will earn my money in 6 months. This is not working out for me, I want to do something else. Mr. Walton said I could get my money back if this does not work out. Now, I try to get my money back and Mr. Bess says, no refunds. He say this is my business, not his. No refund. I tell him Mr. Walton say refund. Mr. Bess says no refund. I want my money back. Please help.
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