We, Jubilee Homes & Supportive Services, Inc. took our documents for 2006, 2007 to Jackson Hewitt, Angela and Evelyn Castillo to file our back-uped quartery reports. They were given our originals because we were in a hurry because Labor & Industry had threatened to file criminal charges against us. They never responded to them or us. They continued to lie and state that they never received one needed document, (one 2007 W-2 for former employee) which was faxed over and over; hand delivered twice. They refuse to return calls, are never in office on Mondays, (10 to 4) as stated on door, and answering machine is turned off. We've made 5 complaints to the Jackson Hewitt Corporate Office, through customer service, and still no results. All they claim is that they will contact us. Labor & Industry is now charging us estimated quarterly taxes with interest and penalties along with criminal charges. Even if we could get our paperwork back from these crooks, and very unprofessional, fraudulent people, we cannot erase the interest and penalties Jubilee is being charged for filing quarterly reports so late. We even left notes in their door and from week to week the note is still in the door. Please help us to get our quarterly reports to Labor & Industry to get the criminal charges cancelled hopefully against us. We are also looking for Jackson Hewitt in Brodheadsville to be shut down( as many people are looking for them); for them to pay punitive damages, interest and penalities to Jubilee asap. Also if attorney fees is needed for the the criminal case they should pay it!! We agreed to pay whatever the fee was. Our personal taxes was also filed incorrectly and the IRS had to amend it.
Robert & Rosalyn