• Report: #428392

Complaint Review: Jackson Hewitt Tax Service

  • Submitted: Wed, February 25, 2009
  • Updated: Fri, March 27, 2009

  • Reported By:Cartersville Georgia
Jackson Hewitt Tax Service
104 Merchants Square Cartersville, Georgia U.S.A.

Jackson Hewitt Tax Service high fees, fradulent advertising, rip off, lies to clientele Cartersville Georgia

*UPDATE Employee: This is misleading

*UPDATE Employee: This is misleading

*UPDATE Employee: This is misleading

*Consumer Suggestion: Contract

*UPDATE Employee: Lack of information

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Jackson Hewitt Tax Service (all of them nationwide) advertised for tax payers to come in and get an early loan (before Christmas) on pay check stub. When people came in they might be eligible for a small loan, perhaps 300.00 or so and loan fees were taken out of this loan. The fradulent part if that Jackson Hewitt had these people thinking they had to come back to them to have their income taxes prepared and nothing is further from the truth. This was just a loan based on a credit report like any bank, or like any loan obtained from any other source. The taxpayer is then (they think) locked in to paying the extremely high prices in preparer fees to get the rest of their refund; when, in fact this loan has nothing to do with their income tax return. Jackson Hewitt got in bed with Santa Barbara Bank in Santa Barbara, California to perpetrate this fraud on mostly low income earners who are paying all these fees with earned income credit money given to them by the treasury department. Taxpayers that do not qualify for earned income credit
foot the bill for this madness.

Annie
Cartersville, Georgia
U.S.A.

This report was posted on Ripoff Report on 02/25/2009 01:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jackson-Hewitt-Tax-Service/Cartersville-Georgia-30120/Jackson-Hewitt-Tax-Service-high-fees-fradulent-advertising-rip-off-lies-to-clientele-Ca-428392. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Jackson Hewitt Tax Service

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

This is misleading

AUTHOR: Stephen - (U.S.A.)

I am a Jackson Hewitt employee and I do agree that if you were told that you would need to come back at tax time to file your taxes with us, you were missinformed. What we normally say is 'don't forget to come back to finish your return with us at tax time!' Since your return is put on hold, it's logical that you can come back to us. Also, on the second round of ipower plus loans, an advance was taken out on tax preperation fees. You could've went directly to the bank and handled your loan outside of JH, but had you failed to do that you would've met some pretty bad problems had you tried to file somewhere else and not repaid your loan. We recommend that people return to us because the easiest way of repaying your loan is to have it taken out of your tax refund.
Respond to this report!
What's this?

#2 UPDATE Employee

This is misleading

AUTHOR: Stephen - (U.S.A.)

I am a Jackson Hewitt employee and I do agree that if you were told that you would need to come back at tax time to file your taxes with us, you were missinformed. What we normally say is 'don't forget to come back to finish your return with us at tax time!' Since your return is put on hold, it's logical that you can come back to us. Also, on the second round of ipower plus loans, an advance was taken out on tax preperation fees. You could've went directly to the bank and handled your loan outside of JH, but had you failed to do that you would've met some pretty bad problems had you tried to file somewhere else and not repaid your loan. We recommend that people return to us because the easiest way of repaying your loan is to have it taken out of your tax refund.
Respond to this report!
What's this?

#3 UPDATE Employee

This is misleading

AUTHOR: Stephen - (U.S.A.)

I am a Jackson Hewitt employee and I do agree that if you were told that you would need to come back at tax time to file your taxes with us, you were missinformed. What we normally say is 'don't forget to come back to finish your return with us at tax time!' Since your return is put on hold, it's logical that you can come back to us. Also, on the second round of ipower plus loans, an advance was taken out on tax preperation fees. You could've went directly to the bank and handled your loan outside of JH, but had you failed to do that you would've met some pretty bad problems had you tried to file somewhere else and not repaid your loan. We recommend that people return to us because the easiest way of repaying your loan is to have it taken out of your tax refund.
Respond to this report!
What's this?

#4 Consumer Suggestion

Contract

AUTHOR: D K - (U.S.A.)

I am sure everything was included in the contract that those people signed also. If they did not read or understand what they were agreeing to and signed the contract anyway, THEY are to blame NOT Jackson Hewitt
Respond to this report!
What's this?

#5 UPDATE Employee

Lack of information

AUTHOR: Notirs - (U.S.A.)

I work for Jackson Hewitt at another location and state. It is true that the customer does not have to have their taxes done at Jackson Hewitt just because they got approved for the loan(s). If somebody was telling the customers this they where wrong. We at our location never told anybody this. They are free to go where they please but then they would also be responsible to take care of paying the loan back themselves and th interest rates where high. I truely beleive that these loans do target the low income people and they are the ones that pay dearly for this mall amount of money. It is also these people that walk into the offices and apply for the loans. They are not forced to do so. Something similar to this are the check advance places. That is the biggest ripoff that there is and it targets the low income people.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X