• Report: #624797

Complaint Review: Jackson Hewitt Tax Service

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  • Submitted: Mon, July 19, 2010
  • Updated: Fri, June 24, 2011

  • Reported By: Amy — Sellersburg Indiana U.S.A.
Jackson Hewitt Tax Service
Eastern Blvd, Clarksville, Indiana Clarksville, Indiana United States of America

Jackson Hewitt Tax Service Huge tax error costing over $5,000! Clarksville, Indiana

*Author of original report: Ha! They had to file bankruptcy

*Author of original report: Update as of 8/16/10

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I filled my 2007 taxes at Jackson Hewitt and they put amounts in the wrong boxes and it cost me over $5,000 in my federal and $700 in state taxes.  I fought with them to pay all the fees but they claim that I didn't get the gold coverage so I had to pay for their mistakes.  I did get them to pay my penalties and fees for federal, but they only were willing to pay the penalities for state, claiming that I should have paid the interest when the taxes were amended in 2009.  I say they should pay for the all the interest or at least from the screw up in 2007 until it was found in August of 2009.  The penalty is only $57 and the interest isn't much more.  You would think Jackson Hewitt would try to keep a customer, but their corporate doesn't care.  Do not use them!  Their staff has no idea what they are doing!  Don't go through the hell I've gone through.  I just want them to cover all the penalities and interest of my 2007 taxes and of course I'm stuck paying the other $523.  I don't expect much to come from this, but at least I can warn others. 

This report was posted on Ripoff Report on 07/19/2010 12:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jackson-Hewitt-Tax-Service/Clarksville-Indiana-47129/Jackson-Hewitt-Tax-Service-Huge-tax-error-costing-over-5000-Clarksville-Indiana-624797. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

Ha! They had to file bankruptcy

AUTHOR: Amy - (U.S.A.)

I got a letter in the mail the other day stating that Jackson Hewitt is filing bankruptcy.  Good, althogh the system will just allow them to start their same bad buisiness practices under a new name
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#2 Author of original report

Update as of 8/16/10

AUTHOR: Amy - (U.S.A.)

As of date, I still haven't received a check from Jackson Hewitt,and even though I brought this issue to their attention in mid June - it wasn't processed until July 27th and sent to their "corporate office" which you can't speak to anyone there - they don't know anything. 

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