Jackson Hewitt - ipower 364 S Kingshighway St
Cape Giradue, Missouri U.S.A.
Jackson Hewitt - ipower misleading about the ipower card Cape Giradue Missouri
*UPDATE Employee: Client did not pay attention as other employee stated.
*UPDATE Employee: Client did not pay atention to what they where told
I have been a faithfull customer to Jackson Hewitt for 4 years no problem until this year...
we get our taxes done and decide which way to get our money (last 4 years direct deposite) but this year they showed us for only $11 more I would get $900 of my refund in a hour the rest in 8-15 days with the I power card so I asked can I get my money off it at a bank the lady said yes... just use it like a credit card....... so wrong....
first thing no money in a hour my RAL was rejected but I would be credited the extra $11 .... 8-15 days yes money!!! I used it got on line and checked out my charges I lost over $20 in fees....50 cents to use my card (unles credit) 1.5% charge if I get a cash advance off of it!!!!!...
called the ipower people very rude and said you should have read your infomation on this.... what information called JH same thing should have read info what info....
the lady gave us the card said sign it did not say anything about charges and how it will cost you more money to have the ipoewer than a direct deposite better yet if you don't use your money by april they start chargeing you 4.95 a month.
my big grip is this JH is not telling people about the ipower card in detail not even a hint of the charges or that the money in a hour is a RAL loan that can be denide... if they would have told me that I would have went to the direct deposite now I have money I can't spend or use on bills whithout being charged!!!! I will lose over $200 dollars at this rate
Not happy in mo
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