- Report: #133007
Report - Rebuttal - Arbitrate
Complaint Review: Jackson Hewitt-owner Lori Seary
Jackson Hewitt-owner Lori Seary147 Van Zile Rd. Brick, New Jersey U.S.A.
Jackson Hewitt-owner Lori Seary ripoff, overcharged for services they were not authorized to perform Brick New Jersey
*REBUTTAL Owner of company: Lori Seary - Owner
*REBUTTAL Individual responds: not the same person
*UPDATE Employee: fees for jackson hewitt
*UPDATE Employee: There he goes again
*Consumer Suggestion: Small Claims
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His boss, the owner and District Manager(Lori Seary)decided on her own to charge us for their ACR program even though we asked for IRS Direct Deposit. The ACR carries with it an additional $25 Jackson Hewitt fee, and $25 Bank fee.
A few weeks have gone by and everyone at Jackson Hewitt refuses to take or return our phone calls,so we went in to the office to see Lori Seary(owner and District Manager). When we arrived there and told the gentleman at the front desk who we were, he went and told Lori Seary, we then saw her scurry into her office and close the door.He came back and told us that she refused too see us,she was very busy,
I then told him we had all day and that we would wait.He went back and told her this,and when he returned he said we could wait all day and she still would not see us.
While we were in the waiting room we saw two other unsatisfied customers that Lori Seary refused to see, because she ripped them off too!
Point Pleasant, New Jersey
This report was posted on Ripoff Report on 02/27/2005 06:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/Jackson-Hewitt-owner-Lori-Seary/Brick-New-Jersey-08724/Jackson-Hewitt-owner-Lori-Seary-ripoff-overcharged-for-services-they-were-not-authorized-133007. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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