- Report: #413268
Report - Rebuttal - Arbitrate
Complaint Review: Jackson Hewitt
Jackson HewittLincoln Trail Radcliff, Kentucky U.S.A.
Jackson Hewitt money now = 1 week??? Radcliff Kentucky
*UPDATE EX-employee responds: 24 hours AFTER THE IRS ACCEPTS YOUR TAXES
*UPDATE Employee: IRS
*UPDATE Employee: RAL way late -- An employees' view of things at Jackson-Hewitt.
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We'll she filed her taxes on Thursday and applied for the money now. Then she was told they couldn't file untill Friday because the Government wasn't taking returns untill Friday.
The "money now" claims to be available in 1-2 days but we found out now to expect the money on Tuesday. Last I checked Tuesday wasn't 1-2 days from Thursday.
NTM, they are totally unprofessional. Over the phone the branch said they were closed on Sunday and then when we called their corporate and regional offices they said they were open on Sunday. Why lie to customers and tell them you will be closed on a certain you aren't. Why lie and say you can have your money in 1-2 days and advertise it on TV if it's gonna take the better part of a week?
Last I checked it was ad fraud.
We are very upset at that and the fact that corporate will tell us one thing and then someone else at the office will say something else.
This report was posted on Ripoff Report on 01/17/2009 11:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Jackson-Hewitt/Radcliff-Kentucky-40160/Jackson-Hewitt-money-now-1-week-Radcliff-Kentucky-413268. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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