- Report: #970310
Report - Rebuttal - Arbitrate
Complaint Review: James Sendejas Mobile Automotive
James Sendejas Mobile AutomotiveP.O. Box 4514, Westlake Village, CA 91359-1514 Westlake Village, California United States of America
James Sendejas Mobile Automotive Ripoff Mechanic-DO NOT USE THIS PERSON! Westlake Village, California
*Consumer Comment: James Sendejas is not a Rip-Off
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He finally took the car from my home to work on it on11/9/12, and billed for 5.5 hrs. of labor at $60.00, but did not finish all of
the work that needed to be done. He then took the car again on 11/12/12, and informed me that the work was completed on the evening of 11/13/12, but told me that he wanted to return the car to me after test driving it the next morning on 11/14/12 at 11am at an office that I work at in Simi Valley.
At 11:30 on 11/14/12 I contacted him to find that the work still had not been completed and that he wanted to keep the car longer. I needed the car to go to another job that I have in Downtown LA, and I told him to pack the car up and put the parts in the car that had not been used and return it to me immediately. The only way that I got my car back from him on 11/15/12 with the parts was to pay him $240.00 for 4 hours of labor that is unspecified on his invoice.
When I was driven by a friend to get the car, we were informed that James Sendejas does not work out of a professional automotive space, but instead works our of his parent's residential garage located at 1614 Calle De Oro, Thousand Oaks, CA 91361.
This is the location where I picked up my car and the unused parts. I am taking the car and the parts to my pervious mechanic in the San Fernando Valley on Monday 11/19/12 to have the remaining work completed on the car, so I do not know at this time whether the work that was completed on my car was completed correctly.
I do know that he is operating without a business license in Thousand Oaks, and that he is doing automotive work out of a residential garage that is not zoned for this business activity. I also know that he told me that it was taking so long because he was having to look up on the computer how to do the work. I have also filed a complaint with the Bureat of Automotive Repair (BAR.)
This report was posted on Ripoff Report on 11/16/2012 03:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/James-Sendejas-Mobile-Automotive/Westlake-Village-California-91359-1514/James-Sendejas-Mobile-Automotive-Ripoff-Mechanic-DO-NOT-USE-THIS-PERSON-Westlake-Village-970310. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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