- Report: #312978
Report - Rebuttal - Arbitrate
Complaint Review: James Smith Wealth Building
James Smith Wealth BuildingThe Learning Annex 48 West 37th St. New York City, New York U.S.A.
James Smith Wealth Building Real Estate Investment Disrespect, Fraud, RippedOff, Action Required! New York City New York
*UPDATE.. James Smith and the James Smith Real Estate Coaching Company strongly demonstrate their commitment to total customer satisfaction through the Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, the program that benefits the consumer & assures them of complete satisfaction & confidence when doing business with this company. James Smith teaching realistic, long-term real estate investing strategies that will consistently build wealth over time. Draper, Utah
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After not receiving anything I e-mailed the support person (John ) again * was told that Diane P. would send me information avbout upcoming classes & that suppot material was on it's way via the mail.
I sent e-mail in December 07 regarding the status of the material & dates for the classes. In Janurary 08 I reeived a pad/portfolio however still not binders. I became even more concerned when I received an e-mail advertising CD's & other materials offered by James Smith at a discount price for anyone interested. What was the clincher was that the advertisement bossted that James Smith;s students were using this tapes, CD's, etc & had been extremely successful referrencing the past few months. The advertisement indicated that James Smiths students especially those that were enrolled for personal traning etc. continued to have much success.
I sent another e-mail to John inquiring about the tapes & CD's that should have been a part of the package that I paid for but never received. Mid-Janurary 08 I received the binders that which were over a month & a half late & was weak in appearence as the cover pages on some of the binders were rinkled and the box had water damage. Finally I received some dates regarding the 3-day classes after making several request. All of the above took the process into Feburary 08. After not being able to correlate dates withwhat had been offered, I phoned Diane P. directly & requested a refund.
I was transferred to a voice mail @ which time I left phones numbers where I could be reached. I also followed up with another call to Diane that same evening & was told that the girl who handles this left at 3:pm however I should get a call back the next day.
I phoned the next day since I didn't get a call from James Smith Wealth Build Group also known as REGIS ( Real Estate Investor Support), at which time I spoke to Rick who informed that Diane should have filled out a request form & that he would do so & I should get a call back from Someone named Dan who would handle the matter. I received a call from someone named Curtis K. stating that he woked in the office with Dan & there was no way I would be refunded. After an exchange of words regarding the events that took place Curtis stated that he would inform Dan of the situation and I would get a call from Dan either today 2/28/08 or tomorrow. I requested contact with James Smith & was told that he was too busy & that Dan was also very busy.
I informed Curtis that I too was busy however this was not going to go away. Curtis raised his voice and continued to insist that I schedule the 3-day classes. Finally he restated that Dan would be in contact with me & that I could go ahead with the legal process.
Piscataway, New Jersey
This report was posted on Ripoff Report on 02/28/2008 01:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/James-Smith-Wealth-Building/New-York-City-New-York-10018/James-Smith-Wealth-Building-Real-Estate-Investment-Disrespect-Fraud-RippedOff-Action-Re-312978. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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