- Report: #941438
Complaint Review: Jameson Bank/ Payza
| Jameson Bank/ Payza 200 Front Street,West Toronto, ON, Canada
Campbelltown, Select State/Province United States of America |
|
Jameson Bank/ Payza Jameson Bank /Payza/ Deutsche Trust Company America Entire Savings put into Payza via Jameson Bank/Payza BankWire which left my account 3rd of August. Payza cancelled the BankWire transfer and now my money is nowhere to be seen! Campbelltown
*Author of original report: Thankyou thankyou!!
*UPDATE Employee: Hello
*Author of original report: Reported the problem on RipOffReport and Get Satisfaction.com
*Author of original report: How?
*UPDATE Employee: Hello
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It was my entire savings....$1850, which may not seem like a lot to most, but it was everything I had saved that financial year.
So I completed an online BankWire through Payza at 1am on the 3rd of August, for which I had to go my local bank CBA and complete a physical BankWire of the money (for which I have documented evidence). The money was transferred to the exact details that Payza had given me, I had taken my iPad and showed the exact details as they were on the website for her to transfer them to, and she completed it and printed me a copy which I have. Ir said on the website it could take up to give business days...so we waited...and waited...and waited... Until in ally I started looking into it...it had been nearly a month. I sent various emails to them begging for their help as this money was the last lot I would ever get like this as I am a Uni student and would not have the chance to save like this for the next 5years...and got nothing. I even lodged the email attaching all my documentation, proof of the BankWire and the emails the sent me confirming it. To my horror, I checked it (as I do every few days) just a few ads ago and PAYZA HAD CANCELLED MY BANK WIRE on their end with no explanation, no email to notify me, no indication as to where my mney was or when I would be getting it back, NOTHING! Please help, I thought I could trust this company and they have set back our young family an entire year of savings...the only savings we had.
This report was posted on Ripoff Report on 09/14/2012 06:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jameson-Bank-Payza/Campbelltown-Select-StateProvince-2560/Jameson-Bank-Payza-Jameson-Bank-Payza-Deutsche-Trust-Company-America-Entire-Savings-put-941438. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
Thankyou thankyou!!
AUTHOR: Cassie.M - (Australia)
SUBMITTED: Friday, September 21, 2012
Kind regards,
Tarik
#3 Author of original report
Reported the problem on RipOffReport and Get Satisfaction.com
AUTHOR: Cassie.M - (Australia)
SUBMITTED: Tuesday, September 18, 2012
#4 Author of original report
How?
AUTHOR: Cassie.M - (Australia)
SUBMITTED: Tuesday, September 18, 2012
I have sent these things through already but would be willing to do it again if you can give me your email address? I don't really want to sort this out over Facebook or twitter.
I have the document that my bank gave me and emails of confirmation from Payza...will that do?
Thanks heaps!
I wanted to introduce my self to you. My name is Tarik and I work with Payza's online community. We came across your issue and wanted to reach out and help! I'm really sorry to hear that your funds have yet to be credited. Sometimes, key pieces of information don't properly get communicated by the banks. We'll need to look into this for you to determine what exactly happened.
Get back to me with your transaction reference number when you have a chance.
I'll be able to get this checked out with our banking operations. Remember to send us a scan of the paper work your bank provided you.
Also, we have an active presence on Facebook and Twitter if you prefer. There, you'll know your questions or issues will be looked into.
https://getsatisfaction.com/payza
https://twitter.com/payzasupport
Sincerely,
Tarik

