- Report: #965088
Report - Rebuttal - Arbitrate
Complaint Review: Janiking of columbus
Janiking of columbus2185 Citygate Drive columbus, Ohio United States of America
Janiking of columbus keeps in contract without providing good service columbus, Ohio
there is no termination clause in their contract. so if they do a terrible job with your office cleaning, you cant fire them. you have to write a "cure letter" requesting them to address specific issues. once they receive the letter, they will have 2 weeks to "correct" it which essentially means that the next cleaning will actually be decent. Once corrected, all goes back to the page one - terrible cleaning quality, you writing another cure letter, them addressing your concerns within 2 weeks just to get a signoff, terrible cleaning again, and so forth. from what i read on the internet, company management underbids all contracts and then keeps 30-40% of the already low contract price. This way the franchise owners have no motivation to do a good job because they get paid below or right at minimum wage in terms of hourly pay.
regional management is very rude and pushy.
This report was posted on Ripoff Report on 11/05/2012 03:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Janiking-of-columbus/columbus-Ohio-43219/Janiking-of-columbus-keeps-in-contract-without-providing-good-service-columbus-Ohio-965088. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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