- Report: #361337
Report - Rebuttal - Arbitrate
Complaint Review: Jared / Kay Jewelers
Jared / Kay Jewelerswww.jared.com New Orleans, Louisiana U.S.A.
Jared / Kay Jewelers THEIR "JEWELRY" FALLS APART AND THEY DO NOT STAND BEHIND IT -- DON"T GET RIPPED OFF LIKE WE DID! New Orleans Louisiana
In both cases when we approached Jared they became complete jerks, denying the fault was theirs and insisting that we pay for the repairs. After paying for 2 repairs on BOTH items, they both fell apart and are sitting in my daughter's drawer in pieces. I have owned many pieces of jewelry for years and have never had this happen. ANY reputable jeweler would take responsibility for their merchandise and would either fix or replace it immediately. They are thieves. There are plenty of other companies out there who ARE reputable and stand behind their merchandise. If you want to waste your money, burn it rather than spending it on these shysters -- at least it will give you a few seconds of pleasure.
Cortlandt Manor, New York
This report was posted on Ripoff Report on 08/10/2008 01:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jared-Kay-Jewelers/New-Orleans-Louisiana/Jared-Kay-Jewelers-THEIR-JEWELRY-FALLS-APART-AND-THEY-DO-NOT-STAND-BEHIND-IT-DONT-361337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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