• Report: #475659

Complaint Review: Jared The Galleria Of Jewelry

  • Submitted: Sat, August 01, 2009
  • Updated: Fri, May 16, 2014

  • Reported By:Charlotte North Carolina
Jared The Galleria Of Jewelry
www.jared.com Charlotte, North Carolina U.S.A.

Jared's, Jared The Galleria Of Jewelry Protect your Credit- Don't go to Jared! Charlotte North Carolina

*Author of original report: Really?

*Consumer Suggestion: Protect your credit by not being ignorant.

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My boyfriend and I were incredibly excited to start looking for engagement rings. Because of Jared's advertisements we thought it would be the perfect place to start our search. Unfortunately, Jared took what should have been one of the most exciting experiences of our lives and left us feeling taken advantage of.

Our salesperson pretended to have our best interests at heart- he told us many times how "Jared is different, we care about our customers, provide quality products and want you to be happy."

We clearly explained to our salesperson that Jared was our first stop and that we planned on visiting many jewelry stores to shop around. After looking at diamonds and settings we were asked by our salesperson, "While you look at some of our different payment options would you like me to see how much you two would be 'pre approved' to use for financing?"

My boyfriend and I didn't seem interested but our salesperson let us know, "Hey it only takes 3 minutes- and this way you will have a better idea of what kind of ring you can buy here." We agreed and signed a paper- that we were told was in order to "Give him permission to check our credit"

Little did we know, until we went to another jewelry store and found a ring that we loved, that the salesperson at Jared had me sign a Jared Credit Card application. He opened a $3,500.00 credit card in my name without even once mentioning that he was going to, or had opened it. Because of this, I was unable to open a card at another location in order to finance the ring that I truly wanted.

We were shocked and frustrated with the fact that someone could replace the words "do you want to open a Jared Credit Card" with "Do you want me to see how much financing you would be pre-approved for?" and not have any ramifications for misrepresentation.

The salesperson was able to make a commission of off getting us to open a credit card- but right then and there, he lost any ability to make commission from selling me or any of my friends or family members anything from Jared.

To reinforce the fact that Jared is a complete scam and rip off- we found the same carat weight, color, clarity and cut diamond at another location for less than HALF of the price!

Trust me, don't get clouded by all of the bells and whistles- Jared is in to scam you- rip you off and not even think twice about it!

Charlotte, North Carolina

This report was posted on Ripoff Report on 08/01/2009 07:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jared-The-Galleria-Of-Jewelry/Charlotte-North-Carolina/Jareds-Jared-The-Galleria-Of-Jewelry-Protect-your-Credit-Dont-go-to-Jared-Charlotte-N-475659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report


AUTHOR: Bre - ()

This was nearly 5 years ago. Still happily married, so I'm less than appreciative of your assertion that I somehow am ignorant or shouldn't have gotten married. You do not know me or my spouse, so that is quite a bold statement. I've had more life experience since this incident and agree that I should have probed further when they asked for my signature. What i can state without a shadow of a doubt, is the way in which they conducted themselves was shady. They had the credit card form covered by a sheet of paper and asked for my signature to see if I would qualify to purchase a ring from them if I wanted to in the future. They saw that we were young and more than likely knew that we wouldn't question what they were doing. This was after we had told them that we were still shopping and did not want to purchase a ring from them. They placed a great deal of pressure on us and insisted that we checked if we would qualify. Once stating that, "It can't hurt to see what you could afford. This doesn't lock you into buying anything from us". they were less than transparent and upfront with their actions. Since when does a business hold zero responsibility on the way in which they treat young customers? As a consumer it is important to know what you are getting yourself into, and I will not make the same mistake again, but I do feel that they preyed apon us due to our ages. They used misleading terrms with us and never once mentioned that it was a line of credit that we would be locked into. I strongly feel that something like this should be clearly stated and not concealed in any way. I had never opened a credit card at that point and since have, and have felt that the companies that I have opened lines of credit with have been much more upfront and transparent than Jared was. I hate to think that a retailer holds no responsibility in being upfront with it's customers. 

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#2 Consumer Suggestion

Protect your credit by not being ignorant.

AUTHOR: Retail shocked - ()

It is sad that any sales associate  or business would be slandered for the consumers ignorance. When the sales associate asked to qualify you for your ability to purchase and you "stated" they said to you that they were checking your credit with your signature on the paper (you  stated they told you) THAT MEANT you were applying for credit!! I am sorry but if you need someone  to spell that out for you any other way maybe you need more life experience before you make a decision like marriage. Sorry. Your complaint boldly states you are an ignorant consumer not ripped off...

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