- Report: #53664
Report - Rebuttal - Arbitrate
Complaint Review: Jasper Engines
Jasper EnginesPo Box 650 Jasper IN 47547-0650 Jasper, Indiana U.S.A.
Jasper Engines Warranty ripoff cheated and screwed the customers even more when engine broke down Jasper Indiana
*Consumer Comment: The jasper engine complaint seem typical,because ive been there done that never will again
*General Comment: Jasper Quality
*Consumer Comment: prospective client
*Consumer Comment: When all else fails, try to make others look stupid.
*Consumer Comment: Jasper Engines And Transmissions Still the best there is.
*UPDATE Employee: Let's consider everybody's position on this and any future warranty concerns...
*UPDATE Employee: JASPER HAS A GREAT WARRANTY!!!!
*UPDATE Employee: Firestone did the repairs--did they speak to us prior?
*UPDATE EX-employee responds: You spoke-up, many don't. ..Most people are embarrased when they are ripped-off and won't admitt their error
Engine quite working properly, while on Christmas Vacation to see daughter. Being towed to Roanoke Va. spending just over $2500.00 too have repaired, and cover our living expenses while waiting for repairs and lose of work time (TWO DAY'S) for two out of four of us.
Jasper engine heads failed to preform properly, and allowed water to bypass into the rest of the motor.
Firestone needed the heads to trade for the new ones for repairs to be made.
Repairs were made and Jasper refuses to honor the warranty we have on the engine.
Jasper personel and supervisors have all been Rude, and hang up on you if you try to force the issue, and make them understand what had happened. They have not honored the Warranty and refuse to do so. No Contact has been made or attempted by the owners of Jasper and attempts to reach them have failed or been ignored.
DO NOT BY JASPER PRODUCTS, OF ANY KIND, YOU'LL BE GLAD YOU AVOIDED THE HARDSHIP WE STILL INDURE FOR THERE BLUNDER AND STUPIDITY THAT HAS CAUSED US TO BE SET BACK FINANCIALLY AND MENTALLY FOR THE NEXT YEAR AND A HALF.
Jasper products are not honored by Jasper if they break and they do not plan on giving in to demands of Payment or reimburments you put out of your pocket to fix the problems you'll get, nor do they handel complaints well. I REPEAT :::DO NOT BUY JASPER ENGINE OR TRANSMISSION PRODUCTS< or you will suffer the same setbacks we are dealing with now!!!!!!
This report was posted on Ripoff Report on 04/20/2003 05:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Jasper-Engines/Jasper-Indiana-47547-0650/Jasper-Engines-Warranty-ripoff-cheated-and-screwed-the-customers-even-more-when-engine-br-53664. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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