• Report: #565707

Complaint Review: Jay Servidio And Teleteria

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  • Submitted: Sat, February 06, 2010
  • Updated: Wed, April 07, 2010

  • Reported By: anonymous — Denver Colorado United States of America
Jay Servidio And Teleteria
268 Jelliff Mill Rd. New Canaan, Connecticut United States of America

Jay Servidio And Teleteria Teleteria inc. He sold us a website, never gave us possession of it, threatened violence if I reported it, won't refund New Canaan, Connecticut

*General Comment: Don't throw your money away

*REBUTTAL Owner of company: Terry Peters Rebuttal

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I paid Jay $2800 for my adult site. $2500 for the design and deposit, and $300 for 3 months of hosting. According to my contract, it was supposed to be $25/per month, billed quarterly ($75) for three months of hosting.

I was told that I needed no credit card to set up the paypal or ccbill account, that it was all included in what I paid. I have no credit card or money for the deposit to the paypal company.

I was told I could choose what is on my site and help design it and pick my name. I was given 2 to choose from. I never got to choose anything.

I was promised a money back guarantee if not happy. After I paid him up front with no refunds, he told me it is a satisfaction guarantee-meaning he will keep redesigning my site until I approve.

I was forced to do next day delivery at the post office to mail my payment and was not allowed to view my site or approve it until he got his money first.

After logging onto the site, I realized that you can view anything on there for free, you don't have to pay or join my site at all to see it. Also, when people click on a link, it doesn't ask you to pay or join, it takes you off my site.

he forced us to approve the site without even seeing it just to get him to finish it. It is still a bogus site-doesn't take money or members even though it has been paid for in full.

He never verified that we were of legal age to purchase a pornagraphic website, or that we are who we say we are. He could have just sold a site to my 16 yr old son!

The only way he was willing to resolve the situation was by charging me more money to set up my paypal account or ccbill, as he viciously reminds us. (He hates it when we call it paypal)

When I told him I wanted my money back he said that if I report him to anyone at all, or tell anyone how he scammed us that he is going to post all of my private personal info online on predator sites and tell the sex offenders to have a heyday with my family.

He told us he was an upscale accredited member of the BBB, he is not, he only has a grade from them, not even current.

He called us every name in the book and threatened to sue us for slander if I report him.

He keeps calling my house and harassing us, and keeps bugging us for our bank account number or check by phone, cusses us out and hangs up when we say no.

I tried to pay for my hosting fees separate so I had a copy of payment and a clear understanding of what payment was for. He forced us to include it all in one payment, insisted we make it out to him personally, and yelled at us when we made it out to Teleteria instead.

When I told him he could not post my private info for the world to see, he said, "Do something about it then!" Then he said that he would post our childrens names and schools on predator sites if we reported him.

I have since reported him to local, state and federal authorities, and have a list of 200 other agencies yet to contact, including the IRS.

This report was posted on Ripoff Report on 02/06/2010 09:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jay-Servidio-And-Teleteria/New-Canaan-Connecticut-06840/Jay-Servidio-And-Teleteria-Teleteria-inc-He-sold-us-a-website-never-gave-us-possession-o-565707. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 General Comment

Don't throw your money away

AUTHOR: Iknowthetruth - (United States of America)

It looks like Jay's response to Terry was acceptable...The point here then is just don't get sucked in to Teleteria. There is no money to be made with them, they produce poorly designed websites and provide everyone with the same content. No one will make any money with this company!
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#2 REBUTTAL Owner of company

Terry Peters Rebuttal

AUTHOR: Jay - (U.S.A.)

We received a brochure request from Terry Peters (((Redacted)))

He said in the request that he and his wife want to start a porn site and wanted help.

We sent out the brochure and spoke on the phone many times.

On 1-27-10 he sent us a deposit of 50% of the cost of the site and our agreement.

We spoke on the phone about domain names and he and his wife choose one (((Redacted)))

The site was built they approved it and he sent his balance.

Usually when a client pays his balance we get them set up with a billing company right away. I will say that it took us 5 days to contact him to get the billing portion of his account set up. This was the original and only cause of his unhappiness. That is my fault and I accept responsibility. He called me this past Friday and I was supposed to call him back but the day got past me and we didnt speak till Sat.

The billing company set up fee of 300.00 was a problem for Terry so we contacted them and asked for free set up and I offered the next quarterly hosting fee of 300.00 credited to him and sent this to him in an email. Terry explained that he didnt have any credit cards because of his credit issues.

Unfortunately our offer to appease the client was too late as they had already threatented to post here on this site and now at 330 in the morning they have done so.

I have dealt with people posting here before. The only reason one would post on this site is to damage a persons credibility and make them look bad. This site does nothing toward resolving problems.

Terrys problem was he didnt have a credit card to get the billing company set up and we reolved that problem by getting them free set up and still he posted here a huge pack of lies that I will now respond to.

We dont offer money back guarentee and no where on our site or our agreement does it say so. We offer a satisfaction garauntee and Terry was pleased with the site and emailed is to that effect. The accusation that we forced him is pure fiction.

No one forced him to do next day delivery, we suggest it on design fees so we can pay our designers quickly.

As I said previously the client paid 1/2 down and didnt pay the balance until the site was done and he approved it. We have the Site Acceptance email that he sent it so this accusation is pure fiction.

The link he is referring to does not work until the billing company is set up which has not happened. The site is not bogus, it just does not have the billing solution in place yet so its not functional.

We have a copy of his drivers license showing that he is over the age of 18. The accusation that we didnt know his age is pure fiction.

I never theatened to post his info on sex offender sites. That never happened.

I never claimed to be a accredited member of the BBB. We have an "A" Rating with the BBB but we are not a member and no where on our site or in our marketing info does is state that. That accusation is pure fiction.

I did tell Terry that if he posted on this site I would post his info in my rebuttal and that is what I am doing.

I never threatened to sue them for slander. Terry phoned me Saturday to take care of the billing and we went back and forth on the phone a few times to try to resolve the issue.

It is our policy to collect the hosting fee when the client pays the balance. I dont understand the issue about paying for hosting seperate but he could have sent a seperate check if he wanted to. As long as the bill get gets paid it doesnt matter to me whether he sent one check or two.

He sent two checks both made out to Teleteria and I have the copies here to prove that. At no time did I request the checks made out to me.

I have no idea what his childrens names or school names are. I never at any time threatened such a thing. I had that done to me years ago by someone and it was a terrible thing to deal with. This is the most terrible lie of all the lies he wrote in this post.

I have been in business for over 15 years and have never done any of the accusations that Terry Peters has said in this post.

This post by Terry Peters is nothing more then a cruel attempt to damage the credibility of my company.

We built an adult site for Terry and his wife, they approved it and paid the balance.

We dropped the ball on getting them set up with billing. Instead of 1-2 days it was 5 days before we contacted them. We had a huge month in Jan and we got a little behind. I am the onwer of Teleteria and I accept full responsibility for the delay.  

I offered to get his billing account set up for free and I offered 3 months of free hosting. He laughed at me on the phone and told me he was going to post here. I have no control over him or anyone that is bent on posting here. This site does nothing to resolve issues. The owner of ripoffreport wants tens of thousands of dollars to remove these posts. I would rather put the money in my kids college fund.

If Terry wants to apologize on this post for posting these terrible lies I would be happy to get his billing account set up for free as I have already offered and give him the 3 months of free hosting as I already offered.

Terry Peters is a clear case of the biggest problem in dealing in the adult business. This is a great industry and alot of real intelligent people treat it like a business and make lots of money. Then we have the people like Terry Peters. Yes he had a valid issue and complaint and I attempted to resolve it and give the client exactly what he asked for but thats not enough. Terry and his wife sat in front of their pc after midnight on a Saturday night and typed the most terrible lies they could come up with and laughed about it while having a few drinks. The idea of moving past the issues and marketing their site is no longer important to them. Now the important issue is hurting and damaging me.

I started my first site in 1994 and stayed up late every night driving traffic to it and making money. The opportunity is still very much there for anyone else that wants to do it and there is no end in site. If your going to stay up late I suggest you use the time to link your site and create streams of traffic. There is no profit in hate and anger and lying.


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