- Report: #405027
Report - Rebuttal - Arbitrate
Complaint Review: JcPenney
JcPenneywww.jcpenney.com Internet U.S.A.
JcPenney Fun Family Rewards Plano Texas
*UPDATE Employee: Consumer Affairs Manager
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When you complete your order you are offered "Would you like to earn $10 toward this purchase" click yes and it asks if you would like to sign up. click yes and your confirmation explains that you have a free 30 days then the fee is $9.95 per month. (I think that's the right amount)
In any case I now know something isn't right. Your order page redirects you - not the the jcpenney rewards information - but to the fun family rewards program which is different and does cost a monthly fee.
I called the corporate office to complain, my jcpenney credit card (they couldn't help me), the company who offers the program (stonebridge something or other) - they were closed for the holiday, So I emailed them to cancel the account. I am waiting for a response.
Everyone should call CORPORATE HEADQUARTERS AND SPEAK TO CONSUMER AFFAIRS 972-431-1000 Let them know what you think of their deceptive program.
Newark, New Jersey
This report was posted on Ripoff Report on 12/26/2008 12:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/JcPenney/internet/JcPenney-Fun-Family-Rewards-Plano-Texas-405027. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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