- Report: #698756
Report - Rebuttal - Arbitrate
Complaint Review: Jeff Adams
Jeff Adams154-A W. Foothill Blvd. , Suite 216, Upland, California Internet United States of America
Jeff Adams REVIEW: Jeff Adams clients, feel confident & secure when doing business with Jeff Adams & affiliated companies. Jeff Adams commitment to client satisfaction, exceptional client experiences & success. Commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction & confidence when doing business.
*UPDATE: Ripoff Report Investigation gives Jeff Adams & affiliated companies a POSITIVE rating in customer support & product quality assurance. Consumers can feel confident and secure when doing business with Jeff Adams. On location Ripoff Report Verified Upland California.
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SPECIAL REVIEW UPDATE August 8 2013: Jeff Adams remains committed to 100% customer satisfaction and has drastically improved their business processes over the years to better serve their customers. Jeff Adams is truly dedicated to making sure ALL customers are happy with their coverage. Jeff Adams continues to show customer service is of the utmost importance and they currently have no complaints!
To date, Jeff Adams has addressed and resolved all reported complaints, which have always been resolved to the complete satisfaction of their customers. Jeff Adams proves to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program, as a Verified Safe Business. Over time and since becoming a member, Jeff Adams has remained actively engaged and improving the way they address customer service complaints. [continued below]....
Ripoff Report Verified REVIEW: EDitors UPDATE: Positive Rating and Recognition has been given to Jeff Adams and his Affiliated Companies for their Commitment to Excellence in customer service.
Ripoff Report's investigation of Jeff Adams and his Affiliated Companies revealed a total commitment to operating his business with the utmost integrity and a company goal of 100% client satisfaction. In other words, anyone choosing to do business with Jeff Adams can expect that his company will always deliver value. If there is a problem or concern, they will work to correct it, always striving to find a mutually satisfactory resolution. Jeff Adams is concerned with the growth and success of his students, readers and clients - and Jeff Adams is listening carefully to what his clients are saying. With all of his success stories, one can see for themselves that students are happy with what Jeff Adams is doing. After all, his motto is "committed to excellence in education", and that is key to making changes for the benefit of the business. Jeff Adams told Ripoff Report, that his company philosophy is "based on the premise of over-delivering on our promises, giving everything we can to help people reach their dreams and goals." He further stated that "we will only grow and succeed if we make sure our students and clients succeed."
The process Jeff Adams and his Affiliated Companies uses, starts with Jeff Adams himself continually being active as a real estate investor. By remaining actively involved as an investor himself, he knows what is happening in the market, can can then better identify what clients want and need. Whether they simply want to learn how to get a terrific deal on a primary residence, or grow a thriving real estate investing business, Jeff Adams focuses on solutions that gives them the road-map to financial security and independence." Ripoff Report has confirmed that Jeff Adams approach to business includes a total top to bottom quality assessment of of his companies. That leads to having continual dedication to serving clients, maintaining employee relations, and innovative style of company management. Ripoff Report was delighted to learn that the company's past and current approach to business is nothing short of an oath towards delivering real world instruction and client satisfaction. It is our opinion that both novice and seasoned investors alike can feel confident in the fact that Jeff Adams has, and continues to be, successful in the real estate industry. He has helped hundreds even thousands of individuals to see that real estate investing is something they can be part of.
Jeff Adams and his affiliated companies not only provides education on succeeding in real estate, they are a company that helps people see their own capabilities are far greater than even they may realize. Jeff Adams is an innovator in the field of real estate investing and has successfully helped thousands of people by providing new hope and proven, innovative ideas and solutions for making money in real estate. Jeff Adams recognizes that complaints posted on Ripoff Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Ripoff Report's investigation, Jeff Adams has made improvements and changes allowing his clients a more streamlined approach to problem resolution and a total overall commitment to a great customer experience. In summary, after our investigation, which included discussions with Jeff Adams and his Senior Management, Ripoff Report is convinced that the company has been and is committed to quality delivery of services resulting in total client satisfaction. In summary, after our investigation, which included discussions with Jeff Adams and many of his past and current associates, Ripoff Report is convinced that Jeff Adams and his Affiliated Companies are committed to quality delivery of services resulting in total client satisfaction. They are truly the best in the industry and are to be trusted. When you are dealing with Jeff Adams you are in great hands and treated like family.
To demonstrate Jeff Adams commitment to client satisfaction, and Ripoff Reports Corporate Advocacy Program, we recommend you read the many testimonials from real Jeff Adams read these testimonials by clicking on this link,
http://www.jeffadamstestimonials.com/ Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike. Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program... a program that does a lot for both consumers and businesses alike..
Several video testimonials of previous clients were taken and can be viewed online on YouTube at the following LINKS..
ABOUT THE REPORTS THAT WERE FILED ABOUT JEFF ADAMS
As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The leadership team at Jeff Adams did just that.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.
===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED =====================
Jeff Adams Jeff Adams Publishing, REO Riches, Foreclosure Profit System Jeff Adams' Offer for a "Free" Foreclosure Profits System Book Is A Scam To Get People's Credit Card Information By Paying $5.97 Shipping and Requiring Them to Sign Up For a "Free" Trial to a $97 Internet
My experience with Jeff Adams started when I received an email from Kristi Adams, (Jeffs wife) to sign up for a free webinar that was supposed to provide information about investing in foreclosures. Immediately after signing up for the free webinar, I was forwarded to a page that had a video interview of Donald Trump talking about how now is the time to get great deals from banks on foreclosed real estate and then there was an offer to get a book by Jeff Adams for free, all I had to pay was a small shipping and handling charge of $5.97. So, I clicked on the link and that took me to a page with a video of Jeff Adams talking, saying that he only had 1000 copies of his book Foreclosure Profit System and he was giving them away while supplies lasted, all we had to pay was $5.97 for shipping and handling. I thought it sounded like an ok deal, so I clicked the link and was taken to an order page that required me to sign up for a monthly membership to some service that I did not want, and it stated that I would also receive an REO Riches Investing Blueprint worth $197, an REO Riches Investing DVD worth $149, and a Bonus DVD worth $149. Although I really only wanted the book, there was no option to not receive the additional stuff. I assumed it would be easy enough to cancel the monthly service before I was billed, if it was not worth the $97 and so I submitted my order.
So, a couple of weeks past and I did receive a package from Adams Publishing. Inside that package was a glossy sheet of paper that they called the REO Riches Investing Blueprint, which frankly was not worth the paper it was printed on, much less the advertised value of $197. Also in the package was one DVD, (not two DVDs as advertised, but one) that they called Jeff Adams REO Riches Blueprints DVD Set, which was nothing more than Jeff Adams standing in front of a camera giving a bad sales pitch for his coaching program. There was absolutely nothing of any value in the DVD, although its advertised value was $149. That was it. There was not a book, which was really the only thing that I wanted, and there was only one DVD instead of two (I really did not care that much about the extra DVD, but it was just another thing that was promised that was not delivered). In addition, there was not any information regarding the monthly membership service. I started trying to call the number that I had for Jeff Adams Publishing to find out what I needed to do to cancel the monthly service before I was charged and all I could get was voice mail. Nobody would answer at any extension that I tried. I kept calling them during regular business hours and leaving voice mails on every extension that I could, but still none of my messages were returned and the "free" trial was not canceled. Once the month trial period was over they charged me $97.00. Knowing that they had not delivered on any of the items that they had promised, I continued to try to call them to correct the error.
After several weeks of diligently calling them, I did finally get in touch with a person at Jeff Adams Publishing. His name was "Robert" and he was actually very rude and condescending. He basically argued with me over every problem that I had with my order and he attempted to make it all seem like it was my fault. He made it clear that he believed that they had delivered a quality product, in spite of all the problems I had with my order and that they were not going to do anything for me. He explained that there was some great value in the material that I received, (which I found to be garbage) and he would not send me the book that was promised in the advertisement. He also would not refund the $97 charge, because he said that I should not have had such a problem getting in touch with them to cancel, because they were open 9AM-5PM, 5 days a week. They may be there during those times, but I can tell you for sure that they do not answer their phone and they do not return voice mails.
I believe that the marketing practice that Jeff Adams Publishing is using is unethical and it is such a tricky little tactic that it should probably be illegal. They offer free information using ridiculously inflated values, leading people to believe that they are getting hundreds of dollars worth of free stuff for a small fee of shipping and handling, so that they can get peoples credit card numbers and charge them ridiculous amounts for monthly services that they dont even deliver on. On top of all that, they make it nearly impossible to cancel the service once you figure out that it is all a big scam.
I hope that no one else falls victim to Jeff Adams and his crooked marketing practices. I have purchased many real estate investing courses, some better than others, but what Jeff Adams is selling is garbage. Please look into companies before buying any courses. There are much better products out there. Jeff Adams is a crook!
This report was posted on Ripoff Report on 02/22/2011 11:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Jeff-Adams/internet/Jeff-Adams-REVIEW-Jeff-Adams-clients-feel-confident-secure-when-doing-business-with-Je-698756. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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